Public Policy Essay Example | Topics and Well Written Essays - 500 words - 2

Public Policy - Essay Example However the process of development of policies can be initiated by any of ministers departments, think tanks, parliament, general public, cause groups, media, academic experts, party groupings, extra parliamentary parties, prime ministers and cabinet. There are players in policy making who are consulted while formulating policies such as civil servants, key pressure group leaders, outside experts for an outer perspective about the problem and concerned ministries for their approval and ideas. There are two approaches to policy making, one is top-down approach and another is bottom-up policy making. Top-down policy making, involves formulation of policy taking place from higher levels of political system and then those policies are communicated to the sub-ordinates who are then held responsible to make sure that the execution of those policies is done in the right manner. This approach is also referred as the concept of core executive (Health Knowledge, 2011). For example, bottom-up approach of policy development may have a sequence like: Another approach that is bottom-up approach to policy making which deals with development of policies getting initiated from sub-ordinate level rather than higher levels as this approach believes in empowerment of sub-ordinates and thus they own the power to reshape or change the policies thus policy may change during implementation. This approach recognizes policy formulation process as interactive process (Health Knowledge, 2011). For example, a bottom-up approach of policy formulation may have sequence like: There are two views of about how evaluation is done, one is impressionistic and another is systematic. Impressionistic method of evaluation id the method of assessment based on overall quality. It is qualitative and subjective method of evaluation where the subject experts are requested to thoroughly examine

Kraft Foods Essay Example for Free

Kraft Foods Essay Kraft Foods Group, which is one of the most famous food and beverage companies in the world, has a wide and significant impact on socio-economic and lives of people all over the world. It was founded in 1852. It produces and sells packaged food and beverages including snacks, beverages, cheese, convenient meals and various packaged grocery products. Kraft Foods operates in more than 70 countries, primarily in the US and Canada. And it sells its products in more than 150 countries. (Kraft Foods, 2009).As one of the fastest growing food manufactures in the Australian, Kraft Foods is changed to Mondelēz International . It employ more than 3500 employees who work across a range of activities and try to use the new name and new look to serve the customers. To ensure the sustainable development of the company, Kraft Foods takes the economic, social and environmental issues into consideration and tries to achieve ever-changing social expectations. As an influential food company, Kraft Foods makes great effort to contribute to society. It is aware of that hunger is a very serious issue among the society and keeps fighting with it. Kraft Foods expands cooperation with other company and donate food to food bank and other hunger relief centres to help provide products for the food drive (Safeway and Kraft, 2012).Many efforts at fighting hunger and contribution to society can be found all over the world by Kraft Foods employees ((More than 20,000, 2010) . However, in food safety, several recall cases in 2014 caused detrimental impact on company’s image. This critical essay will explicitly examine Kraft Foods’s actions and their implications on society.

The Outsider Essay -- Character Analysis, Meursault

Albert Camus states that â€Å"In our society any man who doesn’t cry at his mother’s funeral is liable to be condemned to death† (Camus, 18). In the book The Outsider, Meursault defies local convention by not showing the sadness that is expected of him at his mother’s funeral. Ultimately, his life is dependant on this very decision of whether or not to show emotion. In the society that Meursault lives in, one is expected to conform to their standards and social norms. Anyone who deviates from these norms is considered an outcast and destined to die at the hands of society. Meursault was expected to show outwards signs of grief whether it was real or not. Even if the grief is artificial, most people will play to the audience and show signs of grief to minimize the risk of losing their life. Meursault’s was conflicted between following society’s rules and being true to himself. The nurse at his mother's funeral warned him that â€Å"if yougo slowly, you risk getting sun-stroke. But if you go too fast, you perspire and then in the church you catch a chill. She was right. There was no way out† (Camus, 22). The nurse’s admonition is consistent with his internal struggle. To Meursault, walking too fast is similar to conforming to society and walking too slow means following his own path. There is no middle ground to the situation, no happy median and no suitable compromise. Meursault faces the challenge of whether or not to conform on three main levels; physical, emotional and spiritual. He has the constant battle between following his physical self; his id, and doing what is right. Meursault also has to decide whether or not to be true to his emotions and decide if lying during his trial is a suitable course of action. Finally h... ... mother, he does not react in a way most people do. He does not cry but instead accepts what has happened and realizes that he can not change it. He goes back and does physical things he would do on a normal day. When the caretaker offers him coffee, he accepts it, he smokes a cigarette and has sex with a woman he just met. Meursault also does not lie to escape death. He refuses to conform to society and lie. He would rather be seen as an outsider than do something that he does not believe in. Finally, Meursault, will not believe in G-d or Christianity just because it is the only thing to turn to before he is put to death. When Meursault decides not to cry at his mother’s funeral, he accepts himself as an outsider. When he is considered an outsider, it does not matter if he is guilty or innocent; at the end of the day he guilty just for being different.

Integrating Internet-based mathematical manipulatives within Essay

Integrating Internet-based Mathematical Manipulatives Within a Learning Environment The article explores the development, use and importance of digital manipulatives in a mathematics classroom. These manipulatives are believed to be more versatile, economic and efficient than either the manufactured or teacher-created concrete objects traditionally used in the classroom. Manipulatives have been used from time immemorial and have provided tangible mental picture of abstract mathematical concepts. The digitalization of these manipulatives is an important progress in this process. However, the presumption that the article makes about the efficacy of manipulatives in teaching children along with the supposed teaching potential of the manipulatives is doubtful and smells of commercial publicity. There are several advantages that manipulatives are purported to provide. They concretize theoretical ideas, make the study concrete, build confidence in the learner, help solve problems and make the learning experience interesting. What the paper presupposes is that only the using of digital manipulatives is sufficient to bring each of these advantages. This is not supported by evidence. Let us consider the claim that manipulatives build confidence, if a section of the students is less familiar with web based technology than other students in the class, they are likely to lose confidence-using manipulatives. This may adversely affect their learning of math concepts and unnecessarily handicap them. The paper places some conditions that must be fulfilled to realize the full potential of manipulatives. For instance the parents must experience the system, manipulatives should be used for writing assignment, teacher pronounces the benefits to the students, ground rules are established and students are encouraged to explore more material on the web. If manipulatives are used as prescribed they can improve the understanding of more complex and more advanced math theories. These conditions are impractical. What happens if the parents are unfamiliar with the web? Does it put their children at a disadvantage? A teacher pronounces the benefits of manipulatives to children. This is a straw man. If a teacher uses manipulatives she automatically supports the method, there is no need to sermonize it. A child being encouraged to explore more material on the web is an issue that is not related directly to manipulatives. This opens up a host of debatable issues including the exposure of children to unsuitable material. Digital manipulatives can be downloaded and installed on school computers or distributed to children on CDs to be viewed in their homes. The issue of encouraging children to explore the web is not directly related to manipulatives. Further there is no teacher to guide the children in case of glitches. See what the instructions of a manipulative say. (Public Broadcasting Service, 2006). Familiarize yourself with the rules of this fraction game and have fun creating flag designs with the designated fractions. You can choose to paint by half, quarters, and combinations of quarters and halves and then the program will pick colors for you to paint your design by clicking in the flag. One drawback is that there is no help provided if the fraction portions are incorrect, you can only advance if you have painted to correct fractions. A research that comprised of a survey tested the proficiency development potential of manipulatives in math teaching. The basics tested in the survey were motivation, unique instructional capabilities, and support for new instructional approaches, increased teacher productivity and skills for an information age. Eleven teachers were surveyed using a five-point scale. The results were mixed. The results showed that the teachers felt that the use of digital manipulatives had a high positive impact on motivation, that the digital manipulatives had exceptional instructional capabilities, that the web based manipulatives supported new instructional approaches and that the web based manipulatives provided excellent training for an information age. What the teachers did not agree was that the web-based technology increased their productivity. In addition, the teacher showed apprehension about some issues like their inability to track the progress of the student, tricky web sites, ambiguous instructions and lack of direct feedback. This research is not valid. It does not clarify which constructs it attempts to measure. It does not give the process by which it selected the five variables. In addition, the sample size of eleven teachers is too small to reach any meaningful conclusion. Again, the study does not mention basis or the criteria for the selection of the eleven teachers. The study does not give us the details of how the survey scale was constructed. Was there a pilot test? It seems not. The direct conclusion of the research was that virtual manipulatives encouraged student-oriented erudition. The study assumed that the responses of the 11 teachers were indicative of the affect of the digital manipulatives on children. This is questionable. The background of the teachers is not given. Which type of schools they taught in? What physical manipulatives were the teachers using currently? The teachers were ambivalent as to whether digital manipulatives were better than concrete manipulatives and whether teachers were willing to replace concrete manipulatives entirely with digital manipulatives. The teachers have expressed reservations about their inability to track the progress of the student, ambiguous instructions and lack of feedback. If these concerns are addressed satisfactorily it is doubtful if digital manipulatives will remain student centric. In addition, the paper does not define what it means by ‘student centric’. Currently the digital manipulatives that are available on the net offer innovative, interesting and concrete learning opportunities of otherwise nonrepresentational math theories. The end result is that children manage to learn math concepts that were earlier believed to be too advanced for them. These are believed to increase theoretical learning, deeper understanding of dynamic systems, calculation, communication and innovation in thinking. The paper presupposes that the use of the new technology alone is sufficient for enhanced learning of complicated theories. This is not supported by evidence. The learning experience is a function of the power of understanding of the student, the effort he puts in to comprehend and his analytical skills. In addition, learning is facilitated by teacher inputs and guidance. Digital manipulatives cannot replace teacher inputs nor can they substitute student aptitude and effort. Attributing learning achievements to a learning tool is a lopsided opinion inspired by the sales propaganda of digital manipulatives software developers. In sum, the paper eulogizes the benefits of web-based manipulatives for math learning. These manipulatives are claimed to increase children’s understanding of advanced theories and increase the attractiveness of these theories. These web-based manipulatives are declared to focus on the learner and make an optimal use of web-based technology for visualizing intangible concepts. References: Public Broadcasting Service (2006). PBS Teacher Source: Fraction Flags. Retrieved from http://www. pbs. org/teachersource/recommended/math/lk_onlinegames. shtm on August 19, 2006.

Growing Importance of the Global Economy Essay

How has the growing importance of the global economy affected your organization’s competitiveness? The global financial crisis continues to be a severe shock to most enterprises. The initial economic downturn, the worst since the Great Depression, has affected almost all sectors of the economy. Everyone and every organization that has felt the pain. The company I work for serve the basic insurance needs of the fast-growing but largely under-served American middle income market. While many insurers have moved up-market, we are firmly committed to helping working families and retirees get basic protection through long-term care, life and supplemental health insurance products, as well as annuities How has your organization responded to this? My company offer consumer’s choice in how they buy insurance products. They can buy direct from Colonial Penn, which has special expertise in direct sales. They can purchase products across the kitchen table through career agents from Bankers Life and Casualty Company, independent agents of our Washington National Insurance Company unit or through its Performance Matters Associates marketing arm, both of which also offer voluntary benefit products to employees at the workplace. What recommendations would you make for your organization to improve its strategic decision-making? I would have consolidated and integrated all operations under a single resource with the goal of delivering improved customer service even as we reduced costs. A streamlined application and straight-through processing system has shortened customer and agent turn-around times and lowered application costs. 2013 CNO Financial Group, Inc. http//www.cnoinc.com

Book Titles from Shakespeare

Book Titles from Shakespeare Book Titles from Shakespeare Book Titles from Shakespeare By Maeve Maddox When I was receiving my secondary education in a small Arkansas high school many years ago, every student was expected to study four Shakespeare plays before graduating: Grade 9: Julius Caesar Grade 10: As You Like It Grade 11: Romeo and Juliet Grade 12: Macbeth Our study included the memorization of at least one soliloquy and numerous shorter passages from each play. Most high school students had at least some of these quotations embedded in their brains and uttered them even when teachers werent around. Two favorites were Out, out damned spot, and Wilt thou leave me so unsatisfied? Not surprisingly, writers who grew up when Shakespeare was still an important part of the English curriculum made use of some of these phrases when it came to naming their novels. I wonder what store of title material tomorrows novelists will draw on. Memorization of passages from the plays has been in decline for some time. Ive seen episodes of C.S.I. in which Grissom quotes familiar lines from Macbeth or Julius Caesar and his thirty-something colleagues express amazement at what to them is arcane learning. According to a 2007 survey of 70 universities by the American Council of Trustees and Alumni, only 15 require their English majors to take a course in Shakespeare. Require? I find it difficult to imagine an English major who wouldnt insist on being offered a course in Shakespeare. And Chaucer. And Beowulf. And Latin. But Im a geezer. Heres a criticism I came across on the web. I think its probably a common view these days. †¦Shakespeare is no longer English. It is written in a redundant tongue that nobody uses anymore, and takes quite a bit of concentration to understand. Why are we teaching children in English classes to read something that they will have no use for? These stories are several hundred years old and are no longer relevant linguistically and contextually. It is a new millennium. Shakespeare has enjoyed a 450-year popularity. Maybe it is time to remove his work from the general curriculum. Twelve years of public education do not necessarily equate to what used to be an adult level of literacy. Ive encountered college freshman who thought the writing of George Orwell was couched in a redundant tongue that took quite a bit of concentration to understand. Students who have trouble with Orwell are certainly going to be flummoxed by Shakespeare. Still, writers of the past knew their Shakespeare. Here are some titles drawn from the plays. Can you spot the play that the title comes from? 1. The Moon Is Down, John Steinbeck 2. Gaudy Night, Dorothy Sayers 3. Under the Greenwood Tree, Thomas Hardy 4 And Be a Villain, Rex Stout 5 Something Wicked This Way Comes, Ray Bradbury 6 Pale Fire, Vladimir Nabokov 7 Band of Brothers, Stephen Ambrose 8 The Dogs of War, Frederick Forsyth 9 There is a Tide, Agatha Christie 10 By the Pricking of My Thumbs, Agatha Chrstie 11 Not in Our Stars, M. M. Marshall 12 Chimes at Midnight, Terence White 13 The Mousetrap, Agatha Christie 14 Twice-Told Tales, Nathaniel Hawthorne 15 A Muse of Fire, A.D. Harvey 16 Strange Snow, Steve Metcalfe 17 Walk the Night, Robert C. Reinhart 18 A Plague on Both Your Houses, Robert. W. Whitaker 19 The Sound and the Fury, William Faulkner 20 Dagger of the Mind, Star Trek episode Look for the answers tomorrow. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Expressions category, check our popular posts, or choose a related post below:Punctuating â€Å"So† at the Beginning of a SentenceThe Letter "Z" Will Be Removed from the English AlphabetThe Uses of â€Å"The†

Prescribed Forest Fires and Controlled Burns

Prescribed Forest Fires and Controlled Burns The very foundation of fire ecology is based on the premise that wildland fire is neither innately destructive nor in the best interest of every forest. Fire in a forest has existed since the evolutionary beginning of forests. Fire causes change and change will have its own value with direct consequences that can be both bad or good. It is a certainty that some fire-dependent  forest biomes benefit more from wildland fire than others. So, change by fire is biologically necessary to maintain many healthy ecosystems in fire-loving plant communities and resource managers have learned to use fire to cause changes in plant and animal communities to meet their objectives. Varying fire timing, frequency, and intensity produce  differing resource responses that create the correct changes for habitat manipulation. A History of Fire Native Americans used fire in virgin pine stands to provide better access, improve hunting, and ridding the land of undesirable plants so they could farm. Early North American settlers observed this and continued the practice of using fire as a beneficial agent. Early 20th Century environmental awareness introduced the notion that the Nations forests not only were a valuable resource but also a place of personal revitalization - a place to visit and live. Forests were again satisfying a human desire long pent-up to return to the forest in peace and in the beginning so wildfire was not a desirable component and prevented. An encroaching modern wildland-urban interface developed on the edges of North American wildlands and millions of acres of new trees being planting to replace harvested timber called attention to the wildfire problem and led foresters to advocate the exclusion of all fire from the woods. This, in part, was due to the wood boom after WWII and the planting of millions of acres of susceptible trees that were vulnerable to fire in the first few years of establishment. But all that changed. The no burn practices of a few park and forestry agencies and some forest owners proved to be, in itself, destructive. Prescribed fire and understory fuel pile burning are now deemed necessary tools for controlling the damaging unbridled wildfire. Foresters found that destructive wildfires were prevented by burning under safer conditions with the necessary tools for control. A controlled burn that you understood and manage would reduce fuels that could feed potentially dangerous fires. Prescribed fire assured that the next fire season would not bring destructive, property-damaging fire. So, This exclusion of fire has not always been an acceptable option. This was dramatically learned in Yellowstone National Park after decades of excluding fire resulted in catastrophic property loss. As our fire knowledge has accumulated, the use of prescribed fire has grown and foresters now include fire as an appropriate tool in managing the forest for many reasons. Using Prescribed Fire Prescribed burning as a practice is well explained in a well-illustrated written report entitled A Guide for Prescribed Fire in Southern Forests. It is a guide to using fire applied in a knowledgeable manner to forest fuels on a specific land area under selected weather conditions to accomplish predetermined, well-defined management objectives. Although written for Southern forests, the concepts are universal to all of North Americas fire driven ecosystems. Few alternative treatments can compete with fire from the standpoint of effectiveness and cost. Chemicals are expensive and have associated environmental risks. Mechanical treatments have the same problems. Prescribed fire is much more affordable with much less risk to the habitat and destruction of site and soil quality - when done properly. Prescribed fire is a complex tool. Only a   state  certified fire prescriptionist  should be allowed to burn larger tracts of forest. Proper diagnosis and detailed written planning should be mandatory before every burn. Experts with hours of experience will have the right tools, have an understanding of fire weather, have communications with fire protection units and know when conditions are not just right. An incomplete assessment of any factor in a plan can lead to serious loss of property and life with serious liability questions to both the landowner and the one responsible for the burn.​

5 Parallelism Problems in In-Line Lists

5 Parallelism Problems in In-Line Lists 5 Parallelism Problems in In-Line Lists 5 Parallelism Problems in In-Line Lists By Mark Nichol Constructing an in-line list a series of items in a sentence seems like a straightforward task, but writers frequently err in their attempts to produce parallel structure. The following sentences illustrate some of the pitfalls of parallel construction and how to fix them. 1. â€Å"You can pay using your bank account, debit, or credit cards.† This list refers to two types of financial resources: a bank account and a card (two types of which are mentioned). The sentence structure mistakenly suggests that the list consists of three elements, rather than two (â€Å"your bank account† and â€Å"a debit or credit card†), one of which is a compound item one consisting of two or more nouns or noun phrases. The following revision reflects the correct organization: â€Å"You can pay using your bank account or a debit or credit card.† 2. â€Å"Her writing was accurate, complete, and demonstrated attention to detail.† Of the three items in this list, two are accompanied by verbs, but the writer has erroneously assumed that complete can share the verb that precedes accurate. It can do so, but only if accurate and complete are linked with a conjunction rather than separated by a comma: â€Å"Her writing was accurate and complete and demonstrated attention to detail.† 3. â€Å"It’s free, secure, and takes no time at all.† This sentence suffers from the same slight but clumsy error as the one in the preceding example. It can be solved in the same way (â€Å"It’s free and secure, and it takes no time at all†) a comma is required before the conjunction in this case because the pronoun’s presence makes the second clause an independent one. Alternatively, each item in the list can be assigned its own pronoun: â€Å"It’s free, it’s secure, and it takes no time at all.† 4. â€Å"The pension system divested in firms doing business with apartheid-era South Africa, avoided oil and energy investments in Iran, and it dropped tobacco companies from its portfolio in 2008.† Here, too, the problem is of inconsistency of structure, but because the subject is a noun and the sentence is more complex, the simple error might not be apparent. Basically, each segment of the sentence needs a subject noun or a pronoun as if it were a distinct sentence, or, better, all segments must share the subject: â€Å"The pension system divested in firms doing business with apartheid-era South Africa, avoided oil and energy investments in Iran, and dropped tobacco companies from its portfolio in 2008.† (Alternatively, the comma following Africa could be replaced by and, but the lengthy sentence is better served by a rest-stop comma rather than another move-along conjunction.) 5. â€Å"There’s the Coke bottle and the old glove and sailboats gliding along the bay.† This sentence (referring to iconic features at a baseball stadium) almost works in its relaxed state, unhindered by internal punctuation. But the lack of a comma suggests that all three things glide along the bay. A comma after â€Å"old glove† will catch that noun phrase and the preceding one, reserving the gliding action for the sailboats alone: â€Å"There’s the Coke bottle and the old glove, and sailboats gliding along the bay.† Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Style category, check our popular posts, or choose a related post below:Math or Maths?Excited ABOUT, not "for" How Do You Determine Whether to Use Who or Whom?

Research Paradigms, Knowledge and Practice Essay

Research Paradigms, Knowledge and Practice - Essay Example 5). This essay identifies and critically discusses the research paradigms to be the most relevant to the development of nursing knowledge: positivism/empiricism and phenomenology/interpretivism. Nursing has progressed as a unique discipline through the application of theories from other academic fields and the advancement of clinical research. The discipline of nursing focuses on the personal circumstances of individual patients. In essence, this suggests that research to enhance the clinical practice of nursing should focus on environmental factors and individual attributes that are not open to plain quantitative approach. Nursing has formulated research paradigms to address these challenging issues. The discipline of nursing revealed that there is a need to expand the foundation of nursing knowledge, and research is the best way to accomplish such goal. Focus of the Discipline of Nursing The discipline of nursing gradually grew from established theories, intuition, religious belief s, apprenticeship, philanthropic intentions, and traditional women’s role, as well as diverse impact of feminism, economics, politics, technology, and medicine (Shaw, 1993). Florence Nightingale, the first practitioner of nursing, described nursing as a field of study that has social relevance and structured concepts different from the field of medicine. However, M.E. Roger’s (1970 as cited in Shaw, 1993, p. 1651) more recent holistic perspective of individuals have become an important foundation in developing theory by characterizing nursing as ‘an art and a science’ and by creating a concrete starting point for testing theories. Donaldson and Crowley (1978), in their seminal work, identify a discipline as â€Å"a unique perspective, a distinct way of viewing all phenomena, which ultimately defines the limits and nature of its inquiry† (as cited in Rich, 2010, p. 26). Nursing practitioners have long tried to identify, investigate, understand, and e xplain the concepts fundamental to the discipline of nursing—nursing, environment, health, and person. Issues defining the limits for nursing research and practice involve (Shaw, 1993, p. 1651): (a) laws and principles governing life processes and well-being of humans, (b) influences of the environment on human behavior, (c) processes whereby nursing positively affects health, and (d) families and communities as a focus of nursing practice. Several researchers found out an agreement on the frequent topics and similarities fundamental to nursing research and inquiry. Development of knowledge in a discipline could progress from a number of scientific and philosophic worldviews. The focus of nursing as a discipline has developed most significantly over the recent decades. Several concepts have been determined as fundamental to the discipline of nursing. A case in point is the often mentioned tetralogy, namely, ‘person, environment, nursing, and health’ (Polifroni & Welch, 1999, p. 20). Although recognition of these concepts helps simplify the focus of nursing, there is still the importance of social relevance and apparent interrelatedness to define the discipline that makes up nursing (Keele, 2010). Unrelated concepts do not create the scientific or philosophic questions that encourage inquiry. The discipline of n

Service Learning Journal Essay Example | Topics and Well Written Essays - 750 words

Service Learning Journal - Essay Example I hoped learn how the elderly folk felt about the situation, how they managed to cope with different people and form new relationships so late in their lives. When I arrived on the first day, I had to go to the administration offices, and they had a vet check out my dog. The dog was healthy, I strolled over to the park/park where many of the senior citizens were resting under shady trees and some playing chess. I had not been in the park for more than 3 minutes when three elderly women beckoned me with charming smiles. One of them was on a wheelchair, and I helped her put the dog on her lap, she seemed immensely pleased and brushed it coat contentedly with a wistful look. She told me that she liked pets because they never judge, besides, her pets did look down on her because of her disability like people used to do before she came here. From this, I surmised that, at some point people had discriminated because of her condition. The fact that she was sitting with her friends now groom ing dog and seemingly enjoying herself brought to mind the ideas of Ruth Benedict on ethical relativism. While her disability made her looked down upon among â€Å"normal† people, here among many elderly and some with worse conditions she was accepted, and no one discriminated her (Benedict 49). I spent most of the afternoon with the woman and her friends she was quite talkative and told me a great deal about her past, I observed that, despite the fact that she was by far the frailest and of the trio, she seemed to have authority, and they seemed to take every word she said very seriously. This juxtaposed her story about being neglected and ignored by her family, she said that her life was much easier here than at home, and nurses and orderlies were exceptionally kind and ensured she took her medication. In my opinion, it embodied action oriented ethics since the nurses were ensuring they give her and the rest of the patients in need of drugs get them since not doing the same would result to absconding their moral and official duty hence(Taylor). The next day I did not go to the park, but walked to the cafeteria with my dog, I sat with two elderly men, but unlike my friends of the previous day, they preferred to talk to me and did not pay the dog much attention. I asked them if they would not rather stay at home and be looked after by their families, one of them told said that he asked his son to take him home because he felt he was being a burden since the young man was starting a family and had his hands full. The other was very happy about the situation and told he would rather have stayed at home, but his children had convinced him to go home and they would visit him frequently, which they rarely did. He realized it was just a ploy to get rid of him, but though it hurts him, he would rather remain with his new friends. I realized that the residents felt differently about being away from their families, and when some felt they were burdening their fa milies, others felt they had been betrayed. However, all who I met well happy living with their peers though some were nostalgic about their homes. I talked for a while with the men, and they bought me a cup of tea and taught me a few clever chess moves. I took Sally who was busy chewing at the buttons in Lewis’s shoes, I had tried to stop her, but the old man said it was quite all right and seemed to enjoy the

Data Collection2 Essay Example | Topics and Well Written Essays - 1000 words

Data Collection2 - Essay Example ministration and bush family members such as the former first lady, Barbara Bush, Olberman has named a host of Republican senators and numerous Conservatives and pro-Bush reporters and media personalities, such as Ann Coulter, Bill O’Reilly, Sean Hannity and Rush Limbaugh. He has, furthermore, repeatedly included Fox New Channel, which he dubs, Fox Nothing Channel and Fox Noise Channel, in his worst person of the world list, as well as conservative pro-Bush preachers, such as Pat Robertson. The above-stated, which was concluded after thorough review of Countdown transcripts at MSNBC, is indicative of an overt bias against the Bush Administration, Republicans and neoconservatives. Further solidifying this claim of bias is that rarely, if ever, is a Democrat included in that list, unless they have voted in support of the Iraq War, or who have expressed any type of support for Bush’s policies, such as Hilary Clinton. The fact that the number of Republicans, Conservatives and Bush Administration members included in the Worst Person in the World spot overwhelms the number of Democrats and Iraq war opponents included, may reflect bias but it does not reflect the extent of the bias involved. Bias is best determined through quotes: 1. Anne Coulter (Conservative, Pro-War Activist, Republican, Bush supporter); When awarding Coulter the Worst Person in the World Award just last week, for having called John Edwards feminine, Olberman said: â€Å"Calling John Edwards that name, I mean, Annie, just because you’re more mannish looking, hell, you’re more mannish looking than every man on the planet† (Olberman, 2007, â€Å"Ann Coulter†). What should be emphasised about this quote is that it descends into personal and subjective attacks; it is not an objective and critical response to Coulter’s statements, or her political position but, an attack upon her own person. In so doing, Olberman does not just reveal his own personal bias but, seems to suggest that

Business financial system analyst Essay Example | Topics and Well Written Essays - 2000 words

Business financial system analyst - Essay Example The aim of this essay is to outline the business model that the business analyst develops in an effort to determine the projects potential success or failure or whether the risk free rate should be used as the alternative of the financial model. The investment sector chosen is the financial sector. Choice of Investment Financial sector can be defined as the stock category that contains the firms whose main job is the provision of services relating to finance to the commercial, as well as the retail customers. The sector comprises of entities ranging from banks, insurance companies, and investment funds to the real estate. As a business analyst, the choice to invest the 100 million United States dollars in the real estate and the investment funds was inevitable (Kolb, 2010). When making an investment choice, a number of items are considered to ensure that the investment will be profitable. The investor has to analyze the extent of risk that he or she can handle. For instance in choosi ng to buy bonds or shares, the risk is high since the funds are not insured. The investor has to choose the best investment mix or portfolio. Considering an investment mix is beneficial especially when the investor is protecting or guarding against unanticipated losses. The assets allocation should be carried out in a way that the risk is spread and high to ensure higher returns. The investor has to consider diversifying the investments to ensure that the risk of losses is not extreme. For instance, it is advised that the investor should not make hug investments in one sector of the economy. Otherwise should the sector fail, all his or her investment s would be submerged. With this knowledge, the investor decided to make the following decision. Money's 60 % was invested in the building of a prominent rental building in the outskirts of Chicago while the remaining 40 million dollars were invested in purchases of bonds of the Microsoft and the Unilever companies (Lockie, 2013). Having chosen the investment portfolio, it is significant to note that financial stability is therefore, crucial when it comes to sustaining economic growth. Economic growth in this case refers to the growth of the investment. In an effort to detect the vulnerability that exists in the financial system, macroprudential analysis model is recommended to be the best in analyzing the situation of a financial system. The analysis involves the identification of the financial soundness indicators and some of the methods that are used in their analysis (Robert, 2006). Macroprudential Analysis This is defined as the analysis of the economy that seeks to evaluate and examine the soundness of the financial system while taking into consideration the vulnerability and of a given financial system. The analysis involves the use of quantitative information mostly involving FSIs. The use of other indicators of the economy that give a broader picture in matters of financial and the economy is also recommen ded. Using this model I shall establish and investigate the linkages that exist between the real economic sector and the financial system (Mesonnier, 2012). The model will also assist in the scenario analysis and also in the testing of the stresses that may occur in this business investment field. Through the model, I will be able to note the system's sensitivity to the various economic shocks together with the resilience to the shocks. In a broader perspective, macroprudential

Healthcare ecosystems influences Research Paper Example | Topics and Well Written Essays - 750 words

Healthcare ecosystems influences - Research Paper Example In addition, the $5 billion system has managed to unite scientists and physicians of this renowned hospital with various health facilities and professionals. As such, the quality of services provided by the institution has improved, and patients can be assured of prompt and up-to-date service delivery. Ideally, the success and growth of the hospital is embedded on the development of School of Medicine. Although competition has been felt across the medical sector, John Hopkins has always performed immensely due to the frequent research on the current trend of medical operations. John Hopkins Hospital mission statement provides a pictorial presentation of the activities undertaken by the organization. The mission of the organization is to improve the health of individuals in the society and to set the required standards that the world can emulate. As such, the success has been felt in clinical care, research, and education. Although this success has not been effectively achieved, the management is undertaking strategies that will enhance the attainment of its mission. Some of the strategies include educating medical students on the current trends in the medical field, providing medical seminars to health care professionals and scientists, conducting research on biomedical, and providing patient-centered medicine that prevents, diagnoses, and treats various ailments (Kushniruk, 2008). Indeed, the report provided by World Health Organization (WHO) highlighted the superiority of John Hopkins Hospital in disseminating its services in the community. The hospitalà ¢â‚¬â„¢s vision is to provide an inclusive and diverse environment that enhances intellectual creativity, discover, and transmission of innovative knowledge in the world. In improving the health of individuals, though adequate medical services and practitioners, John Hopkins Hospital thrives to achieve its vision. Medical leadership has been

Gandhi's VS. Martin Luther King's Views on Nonviolence Essay

Gandhi's VS. Martin Luther King's Views on Nonviolence - Essay Example Nonviolence is the â€Å"doctrine, policy, or practice of rejecting violence in favor of peaceful tactics as a means of gaining political objectives† (TheFreeDictionary, 2012). Nonviolence can also mean the â€Å"abstention from the use of physical force to achieve goals† (TheFreeDictionary, 2012). While Martin Luther King considers nonviolence as the fundamental code of life in all situations irrespective of the complexity of the circumstances, Mahatma Gandhi believed in a balance between violence and nonviolence to attain a holistic control over both the external and the internal factors influencing one’s life. This paper draws a comparison between the views of Martin Luther King and Mahatma Gandhi regarding nonviolence. Martin Luther King’s Views on Nonviolence Martin Luther King thought of the society as one unit in which if one is affected by the violence in some way, its consequences are borne by all people in the society indirectly.Therefore, the fi rst and the foremost responsibility of every citizen is to feel this sense of belongingness and concernedness when somebody experiences violence. Martin Luther King believed that a nonviolent campaign basically consists of four steps; determination of the existence of injustice by collection of facts, dialogue, self-purification, and lastly, the direct action. None of these steps imparts the need for one to be violent in one’s attempt to eradicate violence from the society and spread peace. Even the â€Å"direct action† which apparently seems to be a little rough approach towards the resolution of the matter is not-so-rough in the real sense, as it is also nonviolent. Examples of the nonviolent direct action are marches and sit-ins. The only purpose of these nonviolent direct actions is to convince the other party to conduct dialogue and negotiations with the concerned party to ease the tension. While negotiation is a fairly effective way of reducing tension between tw o or more parties, the results are not always very objective and solid because of the non-seriousness of some people in the concerned groups. Mahatma Gandhi’s Views on Nonviolence Unlike Martin Luther King, Gandhi has considered violence not only a useful but also compulsory way of attaining control over the external factors. â€Å"Violence is needed for the protection of things external, non-violence is needed for the protection of the Atma, for the protection of one’s honor† (Gandhi cited in Kripalani and Radhakrishnan, 1958, p. 86). From this quotation of Gandhi, it can be inferred that Gandhi considered one’s self to be incomplete without either of the two; violence and nonviolence. Gandhi considered that it was equally important, if not more, for an individual to be violent as nonviolent. Conclusion Comparing Gandhi’s and Martin Luther King’s views of resolution of issues, it becomes clear that Martin Luther King and Gandhi were on oppo site ends of the continuum with respect to the acceptability towards self-violence in life. Gandhi’s approach is rougher but more practical as compared to that of Martin Luther King. The approach towards the resolution of issues proposed by Marin Luther King requires an individual to display extreme endurance and patience, which does not always lead the individual to the wanted results in the right time. In the contemporary world in which discrimination and segregation on the basis of caste, creed, and culture is so common, it is beyond doubt that the ones enjoying the superior status do not like to step down to the level of the victims of discrimination and segregation so that negotiation can be carried out. The first and the foremost prerequisite of

Healthcare ecosystems influences Research Paper Example | Topics and Well Written Essays - 750 words

Healthcare ecosystems influences - Research Paper Example In addition, the $5 billion system has managed to unite scientists and physicians of this renowned hospital with various health facilities and professionals. As such, the quality of services provided by the institution has improved, and patients can be assured of prompt and up-to-date service delivery. Ideally, the success and growth of the hospital is embedded on the development of School of Medicine. Although competition has been felt across the medical sector, John Hopkins has always performed immensely due to the frequent research on the current trend of medical operations. John Hopkins Hospital mission statement provides a pictorial presentation of the activities undertaken by the organization. The mission of the organization is to improve the health of individuals in the society and to set the required standards that the world can emulate. As such, the success has been felt in clinical care, research, and education. Although this success has not been effectively achieved, the management is undertaking strategies that will enhance the attainment of its mission. Some of the strategies include educating medical students on the current trends in the medical field, providing medical seminars to health care professionals and scientists, conducting research on biomedical, and providing patient-centered medicine that prevents, diagnoses, and treats various ailments (Kushniruk, 2008). Indeed, the report provided by World Health Organization (WHO) highlighted the superiority of John Hopkins Hospital in disseminating its services in the community. The hospitalà ¢â‚¬â„¢s vision is to provide an inclusive and diverse environment that enhances intellectual creativity, discover, and transmission of innovative knowledge in the world. In improving the health of individuals, though adequate medical services and practitioners, John Hopkins Hospital thrives to achieve its vision. Medical leadership has been

Relationship between the brand personality and purchase intention Essay

Relationship between the brand personality and purchase intention through the use of Country of Origin (COO) image and by illustrating how this impacts the intention of purchase - Essay Example The hypotheses was acknowledged through an analysis of the auto industry of China and the validation was carried out by taking into account the auto brand of Honda of Japan. The questionnaire was divided into two parts, the first part weighed the COO image, purchase intention, brand personality and subjective knowledge that the consumer possessed about the product; the second part was the registering of information the persons. The result that came out was that it was clearly established that the purchase intention is positively affected by the brand personality and the COO image. It was found that the positive COO image acted as an encouraging sign between the brand personality and purchase intention and so it would tend to increase positive brand personality and its impact on purchase intention. However if there was a negative COO image then this tend to lower the positive impact of brand personality on the purchase intention. Further it was found that if a company had a negative COO and had a weak brand personality it would still have a higher purchase intention than that of a company with a positive COO image and a weak brand personality. The report clearly suggests that there are issues like COO image which adversely affect the relationship between brand personality and purchase intention. ... Limitations and future research direction. However the research has been kept limited to an analysis of two countries. This might be a consideration which would be detrimental. Further it is quite easy to get away with the COO image when there is a lower price. Thus it can be said that the price also comes into play which makes the point of the country of origin a bit weak. Thus it can be said with ease that the research will tend to be ineffective once the generality of causes affecting the intention of the consumers are taken into account. The limitations that can be ascertained are the exclusion of the control variable in the product. The prices of the product have not been included. The research just plainly says that many points have not been considered. This is a great detriment. Corporate brand image, Satisfaction and store loyalty Background of the paper The article has clearly been written to establish the possible impact of a corporate store image on the satisfaction of the customer and the devotion that has been placed on grocery retailers. Conceptual framework and theory The corporate (store) image show the impact of a retailer as a brand, production brands and brands of store is alleged. The brand store and manufacturer store is included because of the fact that the quality of the product brand is dependent on these brands. Research design and implementation The tests were carried out through a survey via mail to consumers of answers which were usable. The test was apparently based on a model that related the hidden variables to the obvious variable and showed how store loyalty was dependent on these. Main conclusions and contribution to marketing literature and practice It was found that retailers

Theories and Principles of Learning and Communication Assignment Essay Example for Free

Theories and Principles of Learning and Communication Assignment Essay Learning is something that takes place everyday for most people in some way, shape or form and varies depending on certain circumstances. The principles can be simple or radical depending on opinion, some you may agree with while others you might discount straight away. Whether it is in the classroom or sat at home, it is important to understand that learning takes place all the time and people can learn new things everyday regardless of age, culture or background. The education system is the best example to connect these theories as it is so varied in its delivery depending on factors such as again age, skill sets and ability in particular. Overall it is important to understand that by following some of these theories and principles it will help all tutors in performing better within the classroom and delivering better sessions which means that you will enhance the experience for the learner. Theories and Principles of Learning It is important to understand the significance of learning theories and principles as it is important for tutors to understand them, which will then help ensure that effective learning is taking place. It can support the tutor and the learner through the process which allows for success within the taught subject. I believe that certain theories such as Maslows Hierarchy of Needs Motivation and Personality, Third Edition, Harper and Row Publishers are not relevant in regards to all learning sectors today, in particular not in the lifelong learning sector. I agree with Geert Hofsteds’s (1984). The cultural relativity of the quality of life concept. Academy of Management Review that Maslow’s hierarchy of needs neglects to illustrate and expand upon the difference between the social and intellectual needs of those raised in different societies. I think that with our society as it is today, due to such a huge and diverse range of cultures now within the United Kingdom that i t is impossible for this to still completely apply. Within the lifelong learning sector I think that andragogy is perhaps the best principle to apply. Malcolm Knowles researched and penned the four crucial assumptions to his theory which are as follows: 1. Self-concept: As a person matures his self concept moves from one of being a dependent personality toward one of being a self-directed human being 2. Experience: As a person matures he accumulates a growing reservoir of experience that becomes an increasing resource for learning. 3. Readiness to learn. As a person matures his readiness to learn becomes oriented increasingly to the developmental tasks of his social roles. 4. Orientation to learning. As a person matures his time perspective changes from one of postponed application of knowledge to immediacy of application, and accordingly his orientation toward learning shifts from one of subject-centeredness to one of problem centredness. He later added a fifth assumption in 1984:  5. Motivation to learn: As a person matures the motivation to learn is internal. Within the post 16 sector individuals are more geared up to follow in what they want to do and have the experience and hopefully the right mindset to try and achieve this. Therefore this theory is one that can support a tutor by simply understanding why the learners are there, which is normally through choice rather than in the school system were pedagogy seems to take precedent and is a legal requirement. Analysing such theories will always help towards my own personal development and will hopefully allow myself to develop and improve the experience for the learners. Communication â€Å"The imparting or exchanging of information by speaking, writing, or using some other medium: The Oxford Dictionary† Effective communication is essential within any teaching field and perhaps more so in the lifelong learning sector. Without this then even the simplest of tasks can become difficult or done wrongly simply by misinterpreting what the instructions are. The important thing to remember is that it is a two way process. It is all very well telling the learners what to do but if you do not allow them to ask questions to double check what you have said or even as the tutor you were may not have been clear enough to the learners in your delivery. I believe also that gaining a good rapport is essential with the age group that I deal with as some of the information being given is sometimes completely new to them. As it can be a lot to take in within such a short time period then openly discussing their opinions and what they are aware of is important to their and in some cases my understanding of the subject matter that we are delivering to them. Impact of Learning Theory on Practise Describing how a Foundation Learning course operates is not that simple, but in effect it ties in with the learner and should adapt and cater for the learners specific needs and can be tailored to incorporate different aspects of what we deliver and what they want to complete. Our end goal even though it is not within our YPLA contract is to gain them employment after they have improved on their qualifications, which we are contracted on for our funding. My role within this is the delivery of the third week of the induction completing an Employability Award, whilst also helping the learners select which direction and qualifications that they would like to complete with us. Within the classroom I am doing career progression and interview techniques and these are essential to the learner in helping them choose what career direction they would like to go in when they eventually leave us. My main delivery method is to openly discuss with the learners their knowledge and opinions on certain aspects about what is needed for their future employment. While also making sure that there is class participation by everyone and hopefully building on their confidence as individuals. By doing this it helps me gain knowledge and hopefully a good rapport with the individual, which is necessary as I complete their Individual Learning Plan with them. This then helps them decide what they are going to do and provides support to them so they can tailor what they want from the Foundation Learning Programme that we offer at CTS Training Ltd. There are two theories that I believe are best applied to the lifelong learning sector and that they specifically apply to my own role on a day to day bases. The first is the Humanistic approach which I have looked at is Carl Rogers and I believe that out of his all his hypotheses that the following one is the most important. â€Å"A person cannot teach another person directly; a person can only facilitate anothers learning. This is a result of his personality theory, which states that everyone exists in a constantly changing world of experience in which he or she is the center. Each person reacts and responds based on perception and experience. The belief is that what the student does is more important than what the teacher does. The focus is on the student. Therefore, the background and experiences of the learner are essential to how and what is learned. Each student will process what he or she learns differently depending on what he or she brings to the classroom.† Rogers, Carl (1951). Client-centered therapy: Its current practice, implications and theory. For the Foundation Learning programme to work it should be understood that the learner must bring themselves to the table as they are responsible for the choice and control of what they want to achieve. They must also be able to self evaluate their own performance in regards to how they feel they are doing and whether they will be successful, with or without support, in regards to what qualifications they are completing and what career choices that they have made. We can guide the learners but I would suggest we let them guide themselves so I try to apply what I should be doing in the following quote when delivering in the classroom: The tutor or lecturer tends to be more supportive than critical, more understanding than judgmental, more genuine than playing a role. The next theory that I apply is also tied into this and is one that I have discussed early in this assignment and that is the theory of andragogy. I believe that this also ties up well with the humanistic approach as well and by using the two together they complement each other and hopefully reinforce confidence within the learner that they will be able to succeed. Allowing them to be more in control and understanding that they make the decisions which is what the essence of Foundation Learning is, means that I am able to tailor my sessions depending on the groups I get. As I deliver to a different group on a weekly basis, this means I can focus on what is either more important or specific for that group rather than them just completing the same work each week and not addressing what they bring as a whole or on an individual basis. This can be challenging as it can change my aims and objectives on a daily basis which I believe is also good as it keeps the sessions fresh and up to date. By getting the learners to communicate with each other and myself I believe they can then take control of their learning. Giving their input to the direction that they want to choose and ultimately even without them knowing, breaking away from practises such as pedagogy which on the whole, has not worked for many of my learners which is why they have not made a success of the school system. Reflections on Insights Gained from Application of Learning Theory Overall on reflection I believe that this has helped immensely in regards to my approach to how I deliver within the classroom. My experiences of teaching are only within one aspect of the lifelong learning sector but I can see that my delivery has improved by realising and believing that the learner needs to be more active in the decision process of what subjects that they want to learn. A majority of my learners have been told in the past you’re doing this or that next and the decision have been taken away from them as individuals, whether this is directed from their school or even their parents. But I think regardless of where the influences of previous decisions have come from allowing the learner to take a more active role, in particular within the 16 19 category I work in, is essential as it will hopefully change the way that they learn forever and make their choices in the future.

Plot Flaws in The Great Gatsby Essay example -- The Great Gatsby F. Sc

The Great Gatsby, by F. Scott Fitzgerald, was a novel that epitomizes the time in our history known as the roaring twenties. It was a time of great extravagances and frolicsome attitudes. The novel also revealed the darker side of this time with its underlying themes of greed and betrayal on the part of many of the characters. The novel as a whole seems to be a very well thought out piece of literature with little or no flaws. However, if studied a bit harder several defects can be spotted. These include such things as shifts in setting, sequence manipulation, and shifting of narrators. The setting of a novel is very important to the overall plot. It can help define the mood and can give some aspects of where the story is headed. The majority of the story takes place in â€Å"East and West Egg† of Long Island, New York. These locations were where the majority of the main characters lived and interacted with one another. That was until chapter seven of the novel. Nick Carraway and Jay Gatsby have been invited to tea at Tom and Daisy Buchanan’s home. This was a very critical portion of the plot due to the increasing pressures Gatsby and Daisy are feeling about their relationship, and when they will tell Tom of their affair. It was very hot and all present were obviously uncomfortable. Suddenly Daisy asked, â€Å"Who wants to go to town?†(125). They eventually agree and all go to town. They end up getting a hotel room in downtown New York City which was just as hot if ...

finding neverland movie review Essay -- essays research papers

Analysis of Roger Ebert's â€Å"Finding Neverland† Film Review â€Å"Finding Neverland† is a recently released motion picture starring acclaimed actors Johnny Depp and Kate Winslet, and directed by Marc Forster ("Monsters Ball†) Personally, I loved the movie and It was hard to find a critic that gave the movie a negative review, so I stopped trying to find someone to argue with and I came across the king of all critics, Roger Ebert. I usually don't agree with his reviews, so I figured we would clash on this one, but surprisingly we came to agree on many aspects. He makes a point to mention Freddie Highmore and the remarkable job he did playing the angry but sad role of Peter. A very challenging role for a child that even most adult actors couldn't portray. He can make you feel so sad for him although he is acting like a brat most of the time, but he makes you feel the pain he's going through with the tears and sadness always running through his eyes. He also commends Johnny Depp for his â€Å"widely differing roles† bringing up characters Depp has played in the past which gives you a glance at how many different roles he has not only played, but was excellent in portraying. It is obvious Ebert was impressed by Depps performance but it seams he is giving the movie credit to Depp and ignoring the director. â€Å"For Depp, "Finding Neverland" is the latest in an extraordinary series of performances. After his Oscar nomi...

Analysis of Printed Advertisement

Analysis of Printed Advertisement In the printed advertisement by Maybelline New York, the makeup product advertised is targeted towards women. The advertised product, known as â€Å"The Eraser†, is to ensconce facial blemishes and wrinkles. Throughout the ad, one can find many target words and images that grasp the reader’s attention. These specific words, phrases, and images allow the reader to become conscious of their own flaws, therefore, attracting them to this product. The main attention grabbing word throughout this ad is â€Å"Eraser† the word eraser shows up numerous amounts of times within this ad.The word eraser is paired with many other words, for example, â€Å"Erase fine lines† or â€Å"Erase age spots†. These words target the needs of different individuals at once, although it may not even be beneficial to one, it still attracts the viewer in a well effective manner. The actual image itself plays a large role as well; the main image is of an attractive young-looking female. The female in this image has a beautiful complexion; there are no flaws on her face whatsoever. This image is obviously used to manipulate the minds of the audience into thinking that this is what they will look like after using this product.Another key phrase also used within this ad is â€Å"Instant Age Rewind†. Alone, these words are meaningless, but when placed together, it can create a deeper meaning. The interpretation of this â€Å"meaning† can differ for each individual, but most women take that phrase and interpret it as a product that will; make them look a lot younger INSTANTLY. When the fine print in this ad is read, which states, â€Å"Visual is a dramatization of actual product results†, one can truly realize that the ad is a hoax to manipulate individuals into purchasing this product.Unfortunately, no one really knows whether this advertisement is accurate before the purchase of the actual item. In the pri nted advertisement by L’Oreal Paris, the makeup product advertised is targeted towards women. The advertised product, known as â€Å"Visible Lift†, is to ensconce facial blemishes and flaws. Throughout the ad, one can find many target words and images that grasp the reader’s attention. These specific words, phrases, and images allow the reader to become conscious of their own flaws, therefore, attracting them to this product. The main attention-grabbing phrase throughout this ad is â€Å"Anti-Aging† the phrase nti-aging or any other term used to relate to age repeats numerous amounts of times within this ad. In this ad, there is a large image of a model known as â€Å"Andie MacDowell†. Andie’s face in this image has no age spots, wrinkles, or any flaws on her face. This image is once again, the ideal image most women desire, a face with no flaws or blemishes. The strategies the creator’s of this ad use is very manipulative, besides im ages, the ad also contains â€Å"5 Proven Benefits† this truly is the pinnacle of the ad which allows the viewer to believe that this product is the ultimate product.Although no one really has guaranteed that this product will definitely work, it still instills the image in one’s mind that this product will work miracles. Without any consideration or thought, one can easily determine that this product was â€Å"made for them†, correcting all of their facial problems. Which one cannot forget, this is all in â€Å"1 Luminous Makeup†. The parameters within this article do not really extend very far in trickery, but more manipulation of the mind. This ad makes itself look much more idealistic than what it really is.The celebrity endorsement also adds a little more to the manipulation by allowing one to think, â€Å"If a celebrity says its good, then it must be good†. This ad is well crafted to fool the audience into thinking this makeup product is suit able for the targeted audience, consisting of mostly mid-aged females. Within the two printed newspaper advertisements, both of the makeup product ads used wording and images to sell their products to the consumer minds. Although both of the advertisements used images and wording to attract customers, the strategies used within the wording and imaging drastically differs from one another.In the first advertisement from the Maybelline Company, the image and the words style differ form that of the L’Oreal Company. In the Maybelline ad, the word â€Å"eraser† is repeated many times on various parts of the ad. Whereas, on the L’Oreal ad, there are no repeating words or phrases. Both ads do contain an image of a woman with no facial blemishes or flaws, but the Maybelline image casts a woman whom looks much younger than the image of the L’Oreal ad. The Maybelline ad also strategically placed the words â€Å"Erase† on the parts of the face that wrinkle, h ave crow’s feet, and age spots.Directing the attention of the audience to those targeted areas. Lastly, the L’Oreal ad has a celebrity endorsement where model â€Å"Andie MacDowell† claims that this product â€Å"Take Years Off†. Whereas, in the Maybelline ad there id a disclaimer on the bottom stating that the actual results may vary from the ones on the photo of the visual. Overall, both ads use similar and varying techniques to convey to the audience that the product they are selling is worthwhile.Both ads to contain trickery, but the L’Oreal ad seems to have more trickery for not having any disclaimers in the fine print. The Maybelline ad has a better attention-grabbing style, when asked by random individuals, all of the individuals thought that the Maybelline product would be better for them. The marketing behind the Maybelline â€Å"Eraser† encompasses a much stronger attraction than L’Oreal’s â€Å"visible lift†. Revealing that portrayal has a large impact on the way individuals view a certain product.

Internet Privacy

Joyce Betts 03/04/2013 Week 4 Assignment Short Critical Reflection Paper The three Questions I have chosen are: * Online education has evolved over the last ten years as much as the cell phone. Given this, what have been some of the major improvements and changes in the digital classroom? In the 1900s, few universities had online classes. Today, online education is one of the most exciting and revolutionary aspects of our education. Ashford University is one of the top ten online schools, and by now you have a good understanding of how it works.Course management systems are software programs that define the online classroom environment. In late 2009, Ashford University made a change from Blackboard to eCollege software. Most educators believe that Blackboard is one of the most basic systems in distance learning. On the other hand, some people have called eCollege a â€Å"force to be reckoned with† (Babb & Mirabella, 2007,p. 162). With a growing demand for these systems among e ducational institutions, the developers will continue to put pressure on each other to improve their products.This benefits the student, because it ensures that course management software will continue to evolve and enhance the online learning experience. * What types of strategies can educators use to ensure their students are not â€Å"flaming† in a way that causes damage to others? Flaming is a term that describes an increasingly intense and vicious debate. Always avoid offensive language, and be sure to reread everything you write so that it cannot be interpreted as offensive in any way.Never share personal material about any other classmate in a post. Opinions are important to share, but do not make posts a stage from which to broadcast your personal views of life. Making sure each and every student understands the rules of proper etiquette. Finally, if you have a question about something you what to write or about what another student wrote, email your professor private ly. If I post a poem on my Facebook site and someone cuts and pastes it on their site is that a case for stealing my intellectual property?I do not think this is stealing my intellectual property. If you did not want it posted on other sites you need to copyright it. In conclusion, the dark side of the internet will always be with us. If you arm yourself with knowledge, install advances software protection, and license your intellectual property, you should have save experience. References: Bowles, M. D (2010). Introduction to computer literacy. San Diego, CA: Bridgepoint Education, Inc. Chapter 8

Opinion of Shared Governance Essay

What is your opinion of shared governance? â€Å"In shared governance, as in nursing, the primary resources for practice are the providers themselves. Thus, to control practice, nurses must have influence over themselves as a professional group,† ( Hess, R. 2011. P.3). I believe when shared governance is actually thoroughly exercised, nurses claim the power they can have by utilizing leadership and optimal practice. I strongly believe this mindset can greatly improve job satisfaction and patient care outcomes. List short-term and long-term advantages and barriers to this type of model. Short-term: sense of empowerment, nurses can influence the processes, staff becomes accountable for their actions Long-term: improves communication and cooperation/teamwork, promotes compromise, since everyone is involved staff learns to listen to other viewpoints. Compared to other types of organizational structures, is a shared governance model better for nursing? I do believe that shared governance is a better model for structure in nursing. This model promotes democracy and teamwork while others tell you what your goals are; shared governance encourages staff to brainstorm their own goals which fosters pride and compliancy. â€Å"Shared governance is collaboration, whether in scheduling staff, educating new staff, or implementing evidence-based practice. It involves teamwork, problem-solving, and accountability, with the goals of improved staff satisfaction, productivity, and patient outcomes. It is working together to make decisions that affect nursing practice and patient care. It is working with other disciplines for the good of the patient. It is collaborating to improve nursing practice,† (Bonsall, L. 2011. p.1) How do Magnet hospitals fit into the shared governance model? Magnet hospitals and shared governance share many characteristics including excellent teamwork, low nurse burnout/turnover rates, and optimal patient outcomes. Each encourages the nurse to express opinions and listen to others’ as well. Open mindedness is coupled with high standard of practice. These two are highly motivational. Resources: Bonsall, L. (2011). What is Shared Governance? Nursing’sCenter in the Round. Retrieved from

Questions Assignment Example | Topics and Well Written Essays - 250 words - 27

Questions - Assignment Example As a result, such a male will have access to more females frequently and hence increase chances of intimacy. Hence, more females will get pregnant and increase chances of passing genes to subsequent generations. Moreover, being a high-ranking male means there will be more dominance in the group. The effect is access to many females and hence more intimacy. Consequently, there will be more offspring of the same male. There is a lot to learn after reading about the monkeys raised without a mother. First, it is clear that monkeys raised without a mother lacks the necessary social skills required to raise their own infants and interacts with the rest of the members. Hence, parenting among primates is paramount as it helps in equipping the young ones with social skills necessary for raising their own offspring and interacting with the rest of the members in a group. Primates are not purely instinctual; some of the behaviors are learnt through interaction with the rest of the members. For example, the young ones learn how to hunt from their

The efficacy of art therapy or CBT Research Proposal

The efficacy of art therapy or CBT - Research Proposal Example Participants are to be selected through random sampling. The research procedure to be used will be experimental, with a control group whose serotonin levels, heart rate and other measures will be tested before and after the test using a t-test. This will be supplemented with survey questionnaires and the hypothesis will be rejected at 0.05. Body dysmorphic disorder is a psychiatric condition that is associated with anxiety about one’s body image, especially common in female teenagers and young women. The patient obsesses about a perceived defect and assumes that it makes her look very ugly, while this might not be the case because the patient might actually look quite normal. One of the problems associated with this is that the condition is associated with extreme levels of anxiety that might even deteriorate to the point where it translated into acute depression. In a meta-analytic review of cognitive behavioural interventions which have been used in treating anxiety and depression, Smits et al (2008) found that the use of CBT had been found to be efficacious in the treatment of anxiety; as a result, it may also be possible to apply it effectively in treating the anxiety associated with body dysmorphic disorder in females. It must be pointed out however, that while there are some studies which have been carried out on CBT and its efficacy in alleviating anxiety in general, the results are not conclusive enough to be applied on a generalized basis. The problem which arises in this context is: can CBT be applied specifically in the context of 18 to 21 year old females who are suffering from anxiety associated with body dysmorphic disorder, in order to alleviate such anxieties? Body dysmorphic disorder is a relatively severe psychiatric disorder wherein patients who have it appear to think they look ugly or deformed although in reality, they may be quite normal

Nitendo case Essay Example | Topics and Well Written Essays - 500 words

Nitendo case - Essay Example Barrier to entry is observed due to the requirement of a large user base. ii) Demand and Supply Analysis: The lower the price, the higher is the demand. The achievement of profit maximization point prevails in the suppliers’ minds. iii) Economies of Scale: Difficult to reap advantages from economies of scale due to low selling price of consoles and sophisticated technology. iv) Core Competencies: Modernized console and controller design, marketing and attractive game designs lifted up Nintendo. Nintendo is a participant of oligopoly market and along with few strong competitors like Sony and Microsoft it occupies around 96% of the market. Its three focal competencies: excellent marketing skills, modernized consoles and dynamic game designs, provide it with perennial demand by its consumers thereby, placing it much ahead of its competitors in the market. Nintendo’s expertise in attractive consoles, controller designs, handhelds and games are its tools which are precious to the consumer and can neither be imitated nor substituted. On July 7, 2006, Nintendo opened a South Korean subsidiary in Seoul (â€Å"Nintendo†, 2006). Nintendo’s performance has been appropriately measured by depicting the Net Income and Revenue, the Stock Value, the Net Profit Margin and the Earning per Share. The behavior of the consumer and the industry, the market structure, the extent of competition along with the core competencies like innovativeness, marketing and attractive game designs provide ample scope for evaluating Nintendo’s performance. Financial difficulties need to be overcome. Market to a lifetime consumer should be the target. For Mario game, aim should be to capture consumers of 28 years of age by redesigning it. The Nintendo Revolution is ideal at the moment. Price of the new console should be $ 200 which is much lower than others. This low cost will reap benefits of market domination thereby

The Use of the GAP Model Approach Measuring Client Satisfaction Essay

The Use of the GAP Model Approach Measuring Client Satisfaction - Essay Example According to the research findings, it can, therefore, be said that customer satisfaction is an area that the management of different institutions takes a keen interest in. Quality service provision is a critical aspect that determines whether a company maintains relevance in the market or diminishes. At times, clients meet and talk concerning service provision in a particular institution. In their discussion, there are bound to arise certain issues about expectations towards service provision. In the event that their expectations fall below the expected level, a gap is then created. Breast cancer is one of the single most phenomena that have provided a new whole level of challenges in this modern dispensation. The dire consequences of this problem have made health practitioners get back to the drawing board and establish new ways and means of providing better services to the customers. This is relevant in so far as breast cancer is concerned. North County Breast Screening Unit provi des the services of screening the breast to ensure that no patient dies of the cancer disease. In the recent past, the number of people seeking services at the screening unit has increased significantly. The unit offers services to almost half a million people and in with an uptake of services from 70% to 77%. This is above the national quality grid of 75%. In a recent research done on the screen, its unit, the results told it is all about quality of service provision at the unit. A number of patients were interviewed a number of patients together with a selected number of employees. The results revealed some unique aspects that only need to be put into perspective for proper analysis. From the survey done at the North County Breast Screening Unit, some critical issues can be understood about service provision.

Maple Syrup Urine Disease Essay Example | Topics and Well Written Essays - 500 words

Maple Syrup Urine Disease - Essay Example This enzyme complex is composed of three catalytic components E1, E2, and E3 and two regulatory enzymes, BCKD phosphatase and BCKD kinase. The E1 component is further divided into two subunits, E1 and E1 (Bodamer, 2008). The defect in maple syrup urine disease lies in the E1, E1, E2, and E3 components (Fauci et al, 2008: 2472). In addition, E3 component is also associated with pyruvate dehydrogenase and -ketoglutarate dehydrogenase, thus, this defect in BCKD with specific mutation in E3 causes additional deficit in pyruvate and -ketoglutarate dehydrogenases (Bodamer, 2008). The catabolism of BCAAs involves the same enzymes in the first two steps (Laygo, 2007:28). The first enzyme utilized is BCAA aminotransferase which converts leucine, isoleucine and valine to their -ketoacids: -ketoisocaproic acid, -keto--methylvaleric acid, and -ketoisovaleric acid respectively. The branched-chain -ketoacid dehydrogenase complex catalyzes the decarboxylation of these -ketoacids so that they are degraded to short fatty acids, isovaleryl-CoA, -methylbutyryl-CoA and isobutyryl-CoA (Leucine mildly to moderately elevated). Further metabolism should yield acetyl-CoA, acetoacetate, and succinyl-CoA (Bodamer, 2008). Among the clinical manifestations of maple syrup urine disease are lethargy, vomiting, encephalopathy, seizures, mental retardation, "maple syrup" odor and protein intoleranc

Baseball and Antitrust Laws Essay Example for Free

Baseball and Antitrust Laws Essay Any commerce with operations spanning state boundaries, thus undertaking interstate trade, is governed by antitrust laws. Efforts at monopolizing and controlling trade could be regarded unlawful by national circuit courts as per the Clayton and Sherman Acts. Baseball has always been immune from such antitrust regulations from 1922, upon the Supreme Court’s verdict made baseball winner in Federal Baseball Club of Baltimore, Inc. v. National Baseball Clubs. It was determined that although planning of sports was done across State boundaries, such games constituted intrastate occasions since movement from state to state was not essential (Falk, 1994). The antirust immunity bars MLB from being legally challenged because of national antirust braches. Unless such immunity is removed by Congress, baseball proprietors make whatever decisions they wish because no antirust-related legal proceedings can be instituted against them. Whenever the proprietors attempt to modify baseball, the MLBPA quickly comes in to claim that they were not consulted (Bendix, 2008). Despite the fact that proprietors may do whatever they wish disregarding antitrust regulations, nothing which breaches the Collective Bargaining Agreement (CBA) can be done. Such agreement requires that almost each dispute be mediated, like it is done with numerous labor deals. If the antirust immunity of baseball was cancelled, would this mean the changing of baseball? This is unlikely since the same regulations that govern NHL, NFL, and NBA would continue to govern baseball. The USA at the moment has antitrust regulations meant to bar businesses from controlling specific markets. Nevertheless, US baseball market has been monopolized by key league baseball for ages, thus preventing upcoming players from actually gaining footage. The US Supreme Court has defended Major League Baseball’s (MLB) liberty to monopolize in a number of instances. MLB remains the sole US monopoly in numerous ways, and has remained so from its beginning. Upon the 1903 merger of the National League (NL) with the American League (AL), such partnership immediately proved successful. Such success was surely bound to invite imitation. Therefore a different baseball league almost immediately demonstrated willingness to challenge the NL/AL monopoly. The Federal League began as an insignificant league; however, it espoused key intentions (Anderson, 2002). By 1914, numerous individuals regarded such Federal League to be a main league; the league itself desired to officially confirm this. The Federal League (FL) took legal action against Major League Baseball on 5th January 1915 for disrupting their efforts at hiring players who were between agreements that is, not governed by the Reserve Clause, from the American National League, citing national antitrust law. The case was heard by Kennesaw Mountain Landhis, reputed for his firm observance of the law. However, Ladhis was as well a big fan of Chicago Cubs. He knew that the Federal League’s case was a justifiable one, however, his favorite team, the Cubs, would suffer if FL won the case, and thus Ladhis kept such case under advisement as opposed to immediately issuing a verdict. The FL’s 19156 collapse made everyone happy. The Baltimore Federal League license proprietors tried to buy out a team of the Major League (ML) only to be rejected. They subsequently attempted to purchase a franchise of the International league; they were once more rejected. The proprietor of White Sox, Chalets Chomsky, offended Baltimore city by saying that the metropolis constituted a bad and insignificant league. Charles Ebbets, the proprietor of Dodgers, added to the insult by stating that the metropolis was among the worst insignificant league metropolis because of having excess colored people. The perspective proprietors then took legal action against ML baseball, alleging a scheme to tear down the FL. In April 1919, a law court declared the Baltimore proprietors the winners of the suit, thus awarding them damages worth $240,000. An appeal was instituted in 1920, with the appeal ruling being made in 1921 (Barra, 2003). The 1921 ruling nullified the decision of the junior court and declared that baseball did not constitute the type of trade national law ought to standardize. The US Supreme Court endorsed such a ruling on May 22nd 1922, thus strengthening baseball’s antitrust immunity. In the Federal Baseball Club v. National League, the Supreme Court gave the verdict that ML baseball remained immune from the Sherman Antitrust Act provisions. Following the 1915 folding of the FL, majority of the FL proprietors were purchased by proprietors within the other MLs, or had received compensation in other modes. For instance, St. Louis FL owner was authorized to purchase the St Louis Browns. Baltimore Federal League club owner did not get this authorization and hence he took legal action against the American league, National League, as well as additional defendants, such as a number of FL officials. The suit alleged a plot to dominate baseball through demolishing the FL (Rovell, 2001). The listed defendants were declared jointly answerable, with $80,000 worth of damages assessed. The figure was tripled to total $240,000 as per the Clayton Antitrust Act provisions. Such immunity, as well as the monopoly of MLB, was unchallenged up to 1972. Curt Flood took legal action against baseball following his sale to Philadelphia Phillies from the Saint Louis Cardinals following 1969’s season. Such a case ultimately reached the Supreme Court, where the initial decision was endorsed with Congress left to rectify the inconsistency. Despite the fact that Flood did not win the case, he set the precedence for wage negotiation, and immediately afterwards, free action. At the moment free agency survives, however such antitrust immunity is as well law. Baseball was not to be awarded antitrust immunity if the Baltimore League squad owners had been reimbursed after the league was disbanded. All other squad’s proprietors were compensated with the exception of Baltimore, thus prompting their filing of the initial antitrust lawsuit. Such immunity is suspect, and several observers are convinced that it may once more be upheld in a law court. Nevertheless, from the Flood case of 1972, no any one case has been even close to being heard at the Supreme Court (Barra, 2006). In addition MLB’s domination has not been challenged by any league since the 1950s unsuccessful Continental League. The National Federal League has been engrossed in majority of the major antitrust court cases, such as, its lawsuits against the US Football League. Such cases have demonstrated that antitrust lawsuits are not essentially fatal. Despite that fact that the NFL lost the two cases, numerous lawsuits have been previously won by sports leagues. In antitrust lawsuits, such leagues have to demonstrate that they did not breach antitrust regulations through demonstrating that their activities generally, served to promote contest more as opposed to inhibiting it. Despite the fact that Al Davis legally defeated the NFL, the NFL could as well have emerged victorious if it possessed an unambiguous guidelines and adhered to them rather than acting because they particularly disliked Al Davis (Bartree, 2005). In addition, despite the fact that USFL legally beat NFL, a mere $3 worth of damages was awarded. If the US Congress completely revokes the antirust immunity of baseball, some interesting enduring consequences could result. Firstly, the key leagues are to be affected. Insignificant-league baseball t the moment relies on the ongoing presence of the Reserve Clause , which permits major-league teams to legally control players even following the expiry of the players’ contracts. Such Reserve Clause permits the existence of deep insignificant-league structures within baseball by permitting such teams to control numerous players not in their key-league rosters. NBA and NFL do not have any minor-league structures. Hockey has insignificant-league squads; however, such are mediated into the joint bargaining of hockey with the players. The Reserve Clause is likely to be legally challenged if the antitrust immunity of baseball is lost. In case such clause is determined to breach antitrust regulations, baseball squads could be forced surrender the legal claims to a number of or even every of their insignificant-league players. With no interest to develop the team members whom they formerly controlled, big-league squads would be less motivated to offer support to their insignificant-league partners through subsidizing their activities (Blum, 2001). This has thus made insignificant leagues lobby Congress to uphold the antitrust immunity of baseball. Without such immunity insignificant leagues would be forced to modify their activities, to become more similar to free insignificant early 1900s leagues rather than be under MLB. Proprietors would have no power regarding discussing with team members due to lack of legal standing to possess a Reserve Clause. When squads have no rights over team members, there will be less willingness to recruit high school players and accord them 4 or 5 development years, particularly if they are forced to dwell much on major league rosters. This could imply a major impetus fro baseball in colleges, and perhaps also for global baseball leagues (Rovell, 2001). Such would form the major MLB’s propagation ground as has been for basketball and football. If the antitrust immunity is revoked, franchise transfer, and particularly contraction, would from the greatest challenge. Close to thirty years have elapsed since a single baseball squad relocated from one metropolis to the other. Since that time, the other 3 games have progressed since the antitrust immunity grants baseball proprietors extra authority to bar squads from relocating than the proprietors have within other games. Such authority was especially apparent in 1992 at the time when the Tampa/St. Petersburg Vince Piazza’s group wanted to purchase the Giants from Bob Lurie at $115 million. The proprietors declined to allow such sale, and then compelled Lurie to accept $100 million from Peter Mogowan for the squad. Piazza instituted legal proceedings against MLB, actually winning the initial round of the case. The court stated that the antitrust immunity did not cover relocations (Belth, 2001). However, the Curt Flood Act currently holds that immunity does touch on relocations. Absence of antitrust immunity makes it hard to bar teams from relocating by the MLB. Attempts to block relocations would surely be met with lawsuits instituted by the cities or teams that were attempting to relocate. Baseball would be tasked with the responsibility to demonstrating that barring such relocation would benefit contest, plus that the resolution was founded on unambiguous guidelines. If Congress repealed the immunity, the contraction war would most likely not be based on Twin’s release and labor deals. Contraction challengers would posit that the proprietors were attempting to get rid of 2 competitors so as to raise profits; this is a typical antitrust breach (Falk, 1994). The proprietors would be forced to defend such relocation arguing that they were enhancing competition within the game. It is difficult to determine whether America or baseball would benefit if the antitrust immunity of baseball is revoked. Attorneys would surely benefit owing to increased lawsuits. The proprietors would benefit since the MLB has previously won against attempts to revoke the immunity and Congress always takes it time. References Anderson, P. (2002). Recent major league baseball contraction cases. Retrieved august 4th 2009, from http://law. marquette. edu/cgi-bin/site. pl? 2130pageID=474 Barra, A. (2003). Policy debate: Should the antitrust exemption be eliminated? Retrieved august 4th 2009, from http://swcollege. com/bef/policy_debates/baseball. html Barra, A. (2006). Policy debate: Should the antitrust exemption be eliminated? Retrieved august 4th 2009, from http://www. swlearning. com/economics/policy_debates/baseball. html Bartree, H. (2005). The role of antirust laws in the professional sports industry from a financial perspective. Retrieved august 4th 2009, from http://www. thesportjournal. org/article/role-antitrust-laws-professional-sports-industry-financial-perspective Belth, A. (November 26th 2001). Ending baseballs antitrust exemption. Retrieved august 4th 2009, from http://courses. cit. cornell. edu/econ352jpw/readme/Baseball%20Prospectus%20-%20Ending%20Baseball%27s%20Antitrust%20Exemption. htm Bendix, P. (December 3rd 2008). The history of baseball’s antitrust exemption. Retrieved august 4th 2009, from http://www. beyondtheboxscore. com/2008/12/3/678134/the-history-of-baseball-s Blum, R. (June 12th 2001). Why is the antitrust exemption important? Retrieved august 4th 2009, from http://www. usatoday. com/sports/baseball/stories/2001-12-05-antitrust-explanation. htm

Challenges to Defining Cybercrime

Challenges to Defining Cybercrime What is Cybercrime? At this point of time there is no commonly agreed definition of ‘Cybercrime’. The area of Cybercrime is very broad and the technical nature of the subject has made extremely difficult for authorities to come up with a precise definition of Cybercrime. The British police have defined Cybercrime as ‘use of any computer network for crime’ and council of Europe has defined Cybercrime as ‘any criminal offence against or with help of computer network. The two definitions offered by the British police and council of Europe are both very broad and they offer very little insight into the nature of conduct which falls under the defined term. Most of us do a vague idea what Cybercrime means but it seems that it is very to difficult to pinpoint the exact conduct which can be regarded as Cybercrime. For the purposes of the dissertation, I shall attempt to come up with my own definition of Cybercrime; the available definitions do not adequately explain the concept of Cybercrime. In order to understand and provide better insight into nature of Cybercrime, it will be a good idea to divide Cybercrime into two categories because computers can be used in two ways to commit Cybercrime. The first category will include crimes in which the computer was used as tool to commit the offence. The computer has enabled criminals to use the technology to commit crimes such as fraud and copyright privacy. The computer can be exploited just as another technical device which can be exploited, for e.g. a phone can be used to verbally abuse someone or stalk someone, someway the internet can be used to stalk someone or verbally abuse someone. The second category will include offences which are committed with intention of damaging or modifying computers. In this category the target of the crime is the computer itself, offences such as hacking. Whichever categories the offence committed falls in, ultimately it are us the humans who have to suffer the consequences of Cybercrime. Now we know that there are two ways in which the computer can be used to commit offences, my definition of Cybercrime would be: â€Å"Illegal acts using the computer as instrument to commit an offence, or targeting a computer network to damage or modifying computers for malicious purposes† Even my definition cannot be regarded as precise, as pointed earlier that due to the broad and technical nature of Cybercrime, it almost impossible to come up with a precise definition. The term Cybercrime is a social term to describe criminal activities which take place in world of computers; it is not an established term within the criminal law. The fact that there is no legal definition of Cybercrime within criminal law makes the whole area of Cybercrime very complicated for concerned authorities and the general public, it creates confusion such as what constitutes as Cybercrime and if Cybercrime cannot be defined properly how will the victims report the crime? The lack of proper definition means that majority of the Cybercrime which takes place is unreported as the victims and the authorities are not sure whether the conduct is a Cybercrime. It is estimated that 90% of the Cybercrime which occurs is unreported. Types of Cybercrime Computer can be used to commit various crimes, in order to have a better understanding of Cybercrime; we shall look at individually the types of crimes which are committed in the world of computers. It will not possible to describe every type of Cybercrime which exists due to the word limit, we will only concentrate on crimes which are considered to be major threats to our security. First Category Fraud Fraud can be defined as use of deception for direct or indirect financial or monetary gain. The internet can be used as means targeting the victim by replicating â€Å"real world† frauds such as get rich quick schemes which don’t exist, emails which demand an additional fee to be paid via credit card to stop loss of service such as internet or banking. The increasing availability of the internet means that fraudsters can carry out fraudulent activities on a grand scale. Fraud is a traditional crime which has existed for centuries and internet is merely a tool by which the fraudsters actions are carried out. Fraud has become a serious threat to e-commerce and other online transactions. Statistics suggest that internet only accounts for 3% of credit card fraud, credit card fraud is one of the more difficult frauds to commit on the internet, however other forms of fraud such as phising are more easier to carry out using the internet and equally lucrative. Phising is a form of fraud which is rapidly increasing. Phising is when you get emails from commercial organizations such your bank and other financial institutions, they would ask you to update your details, emails look genuine and it is a scam to trick people on giving their details. There are no official figures available on ‘phishing scams’ but on average I receive about three emails everyday asking me to update my bank account details. Recently there was email going around asking the staff members and students of LSBU to update their personal details, the email looked genuine but the ICT staff informed students/staff to ignore as it was a trick to gain personal information. Since the advancement of technology, it is has become easier and cheaper to communicate and fraudsters are also taking advantage of technology because it is easier to exploit the internet and it is cheaper than other alternatives such as phone and postal mail. There are other forms of fraud such as auction fraud, it is when buy goods in auction and you pay for the item but your item will never turn up. Fraud is one of the lucrative crimes on the internet; experts suggest that it is more than trafficking drugs. The reasons why fraudsters prefer internet is because: Internet has made mass communication easy and it is cheap, same email can be sent to millions of people very easily and cheaply with just one click of button. Majority of users do not have adequate knowledge on how technology works, this makes it easy for fraudsters to fool innocent people into taking an action such as giving their personal details. Internet users are considered naà ¯ve in the sense that they have too much faith in the information they receive via the internet, therefore, they do not take necessary steps to verify the information and often get tricked in handing out their credit card or personal details. Offences against person(s) Offence against a person can either be physical or mental, it is not possible to cause direct physical harm to a person using a computer but it is possible to cause mental harm such as anxiety, distress or psychological harm. It can be done by sending abusive or threatening emails or posting derogatory information online. Stalking is a crime which is done to harass another person repeatedly. As the number of user on the internet increased, the opportunities for abuse have also increased. It is possible to use internet as a tool for sending abusive emails, leaving offensive messages on guestbooks, or posting misinformation on blogs. In some cases, cyberstalkers have morphed images of their victims onto pornographic images and then emailing the pictures to relative and work colleagues to cause embarrassment. There are mainly three reasons for committing a crime such as stalking, Main reason is usually when relationships fail, former intimates usually target their ex-boyfriend/girlfriend to get revenge. Second reason for cyberstalking is boredom; some people usually pick random people and target them by sending them abusive and threatening emails just for fun. Cyberstalkers take advantage of anonymity of the internet to cause distress to their victim’s life. Hate and racist speech is also a form of crime which escalated since the introduction of the internet; it can cause traumatic experience and mental distress to those who are targeted. Post 9/11, there have been many websites set up to mock the religion Islam, such as www.laughingatislam.com, this website has been cause of distress to many Muslims around the world. Sexual offences This category includes offences which have sexual element, such as making undesired sexual approaches in chat-rooms and paedophiles harrasing children. Child pornography and child protection are one of the main concerns on the internet. Paedophiles are taking full advantage to exploit the technology for viewing and exchanging child pornography. Paedophiles use the internet to their advantage, they use chat rooms and other popular social networks such as facebook to entice and lure children into meeting them. Many popular chat rooms such as MSN Chat and Yahoo chat have closed down their chat rooms to protect young children but closure of popular chat rooms have not stopped paedophiles from using less popular chat rooms and other social networks. Second category Hacking related offences Hacking can be defined as gaining unauthorised access to a computer system. As soon as we hear the word ‘hacking’, we tend to think that it is a crime, it should be noted that hacking started of as show of skill to gain temporary access to computer systems. It was rather an intellectual challenge than a criminal motive. But now, many hackers misuse their skills to inflict damage and destruction. Examples of hacking include stealing confident information such credit card details. In a recent incident of hacking, Harriet Harman whose is a politician, taking part in upcoming elections. Her website was hacked and the blog section of her website encouraged the audience to vote for Boris Johnson whose is a competitor of Harman Harriet. Boris Johnson has also complained that his email account was hacked recently. Most politicians believe that internet as a medium will be a major part of election campaigns and activities such as hacking can sabotage election campaigns by posting disinformation on candidate’s websites. Virus and Other Malicious Programs Virus is a malicious code or program that replicates itself and inserts copies or new versions onto other programs, affecting computer systems. Viruses are designed to modify computer systems without the consent of the owner or operator. Viruses are created to inflict senseless damage to computer system. It is a widely accepted perception that crime is committed in times economic distress. Criminals do not gain any monetary benefit; it is simply done to show off their computer skills. Some viruses are failed programs or accidental releases. The most famous virus which was released is the I LOVE YOU virus or commonly known as the ‘love bug’. The virus damaged millions of computers worldwide; it caused damage worth of $8.5bn, the author of the virus claims that it was released to impress his girlfriend. Legislation on Cybercrime It is often believed that the internet is just like the ‘wild west’ where there no rules and regulations and people are free to carry out illegal activities. Fortunately, this is not true at all; there is legislation which exists to protect us from cybercrimes. Type of crime Legislation Fraud Fraud Act 2006(Covers all types of possible frauds) Offences against person(s) The Public Order Act 1986(Hate speech) Sexual Offences The Protection of children Act 1978 The Criminal Justice Act 1988 The Criminal Justice an Public Order Act 1988 Sexual Offences Act 2003 After carefully reviewing all pieces of legislations mentioned above, I can conclude by saying that legislation we have at the moment is adequate enough to protect us from any sort of traditional crime carried out using computers. There were few anomalies which have been removed now. Anomalies The Theft Act 1968 which previously covered fraud has been replaced by Fraud Act 2006 to cover anomaly under the previous legislation. In the case of Clayman, it was held that it is not unlawful to defraud a computer; the courts do not regard computers as deceivable as the process is fully automated. In theory if we apply the principle deriving from the Clayman case then it will not be unlawful to false credit card number when signing up for an online service such as subscription to a newsgroup or online gaming. There is only exception to this rule that it will not apply if deception involves licensed telecommunications services, such as dial-up chat lines pay-per-view TV. Second anomaly before us was that information was not regarded property. In the case of Oxford v Moss, in this case a student took a copy of forthcoming exam from a lecturer’s desk and made a photocopy of that exam paper, it was held that the student cannot be charged under the theft act as he did not deprive the owner of the asset, a copy had simply been taken. Computers only contain information, by applying the principle deriving from this case, it means that it is acceptable to print other people’s files as long they do not deprive the owner of the file by deleting it, one would only be prosecuted if he/she steals trade secret or confidential information. Decisions in both cases mentioned above are absurd, both of them were decided in 1970s, the only possible reason for reaching absurd decision could only be lack of knowledge on technology. Previous legislation took into account the consequences of the fraudster’s activities when deciding whether the conduct in question is an offence. The Fraud Act 2006 aims to prosecute the fraudsters on the basis of their actual conduct rather than the consequences of their activities. How serious is the threat? In order to determine the seriousness of the threat, it is important to look at the statistics available on cybercrime. Type of crime Number of cases reported Fraud 299,000 Offences against the person 1,944000 Sexual offences 850,238 Computer Misuse(Hacking) 144,500 Virus related incidents 6,000000 Total number of cases reported 9,237738 Source of statistics: Garlik According to the figures, they were approximately 9.23 million incidents of cybercrime reported in the year 2006. Statistics show that 15% of the population of the UK was affected by cybercrime in someway, after looking at these figures; one can easily conclude that we are having an epidemic of cybercrime. These statistics could only the tip of the iceberg of the totality of cybercrime; experts believe that real figure could be 10 times higher as cybercrime is massively under-reported. Reasons for under-reporting Reporting any crime involves a three stage process: The conduct needs to be observed. The conduct needs to categorised as criminal. The relevant authorities need to be informed of the criminal conduct. A particular crime will not be reported if there is failure in any of the stages, therefore the relevant authorities will not take action against the criminal. There are certain factors which affect reporting of cybercrime, factors include: Sometimes the criminal conduct is not noticed, internet fraud usually comprises of low-value transactions across a bulk body of victims, and victims are not always able to spot discrepancy in their bank accounts. Lack of awareness means that the victims may not know whether the conduct in question is a crime. Victims of viruses don’t see them as victims of crime, people tend to see viruses as technical issue, and therefore, the victim would believe that no one has broken the law. Most victims don’t know which authorities they should contact to report cybercrime. Police officers have inadequate amount of resources and don’t have the expertise to deal with cybercrime at the moment, therefore, pursuing a formal complaint can be a difficult process. Once I tried reporting a cybercrime, a laptop was purchased on EBay but the seller took my money and never sent the laptop, this is a common case of auction fraud. I did try to make a complain, the whole process was extremely slow, the officer dealing with me had no clue what EBay is, I was able to register a complaint but it has been two years and my complain is still unresolved. Under-reporting is factor which contributes towards increase in cybercrime, under-reporting mean that criminals will have less fear of getting caught and therefore, they are more likely to commit illegal acts online. People’s attitude towards cybercrime Traditional crimes such as murder, rape and robbery can have serious effects on the victim’s life; in some cases the victim may not be able to lead a normal life after being a victim of crime. In contrast to cybercrime, the impact is not that serious, majority of users have insurance against financial frauds, and frauds are usually of low-value. Viruses can easily be filtered using antivirus software. Other offences such as cyberstalking usually cause some anxiety and distress. Only crimes such as child pornography have a greater impact, it is the only the crime which can have a serious consequences on the victims life. A recent survey suggest that only 37% are afraid to use the internet after being a victim of crime, majority of the users do continue to use the internet after being a victim. Cybercrime and e-commerce Cybercrime is a growing concern for all of us, however, the effects of cybercrime are not hindering the growth of the internet, and the effects of cybercrime on the e-commerce have not been drastic. Financial transactions over the internet are on the rise, number of people using internet for shopping is increase day by day and over one third of population is using internet banking. One of the reasons why cybercrime spiraling out of control is the fact that it is very easy to commit if have the technical knowledge, all you need is a computer connected to the internet, the crimes on the internet are hard to detect. It can be committed from anywhere in the world, the criminal could sitting in Africa and targeting his victim in Australia. In the next chapter, we shall examine the problems faced by authorities when investigating cybercrime. Jurisdiction Jurisdictional issues and the cyberspace Cyberspace is a world without defined boundaries; anyone can access any website using his computer. It can very difficult to locate the source of crime in cyberspace because relative anonymity and as easy way to shield identity. Even if the relevant authorities are able to identify the source of crime, it is not always easy to prosecute the criminal. Double criminality When dealing cross border crime, it is imperative that both countries should recognise the conduct as illegal in both jurisdictions. The principle of double criminality prohibits the extradition of a person, if the conduct in question is not recognized as a criminal offence by the country receiving the request for jurisdiction. Imagine a situation where a computer programmer from Zimbabwe sends Barclays bank a virus which causes the computers in Barclays bank to malfunction, the bank cannot carry out their business for 1 hour and as a result they lose about $1 million worth of revenue. English authorities would want to extradite the offender to England so they could prosecute the offender. In an action for extradition, the applicant is required to show that actions of the accused constitute a criminal offence exceeding a minimum level of seriousness in both jurisdictions. Imagine now that they are no laws on spreading viruses in Zimbabwe, therefore it will not possible to show offender’s action constitute as criminal behavior. If they are no laws regarding on cybercrime in Zimbabwe then he cannot be extradited and he will walk free after deliberately causing damage to Barclays bank. Cybercrime has an international dimension, it is imperative that legal protection is harmonised internationally. There are still about 33 countries such as Albania, Yugoslavia and Malta; they have no laws on cybercrimes. If there are no laws then those countries are considered as computer crime havens. The perpetrator of ‘I LOVE YOU’ virus which caused $8.5 billion worth damage was caught in Philippines but he could not be prosecuted as Philippines had no laws on cybercrime. Cybercrime is global issue and the world will need to work together in order to tackle cybercrime. How real world crime dealt across borders? In relation to real world crime which transcended national borders, an idiosyncratic network of Mutual Legal Assistance Treaties(MLATs) bound various countries to assist each other in investigating real world crime, such as drug trafficking. If there was no treaty agreement between two countries then they would contact the relevant authorities to ask for assistance and obtain evidence, this mechanism was sufficient in dealing with real world crime. This mechanism can only work if both countries have similar cybercrime laws; if any country lacks cybercrime laws then the process would fail. How should Jurisdiction be approached in Cybercrime? In a case of cyberstalking, An Australian man was stalking a Canadian Actress. The man harassed the actress by sending unsolicited emails. Australian Supreme Court of Victoria held that crimes ‘committed over the internet knows no borders’ and ‘State and national boundaries do not concern them’, therefore, jurisdiction should not be the issue. He was convicted. This case was straightforward as both nations recognise stalking as a criminal offence, however, there can be conflicts if both nations do not recognize the act as criminal. In Licra v Yahoo, French courts tried to exercise jurisdiction over an American company. Yahoo was accused of Nazi memorabilia contrary to Article R645-1 of the French Criminal Code. Yahoo argued that there are not in breach of Article R645-1 as they were conducting the auction under the jurisdiction of USA and it is not illegal to sell Nazi memorabilia under the American law. In order to prove that Yahoo is subject American jurisdiction, they argued the following points: Yahoo servers are located in US territory. Services of Yahoo are primarily aimed at US citizens. According to the First Amendment to the United States Constitution, freedom of speech and expression is guaranteed and any attempt to enforce judgement which restricts freedom of speech and expression would fail for unconstitutionality. The court ruled that they have full jurisdiction over Yahoo because: The auction was open to worldwide bidders, including France. It is possible to view the auction in France, viewing and displaying Nazi memorabilia causes public nuisance and it is offence to public nuisance under the French law. Yahoo had a customer base in France, the advertisements were in French. Yahoo did have knowledge that French citizens use their site; therefore they should not do anything to offend French citizens. Yahoo ignored the French court ruling and kept saying that they French court does not have the right to exercise jurisdiction over an American company. Yahoo was warned that they would have to pay heavy fines if they don’t comply. In the end Yahoo owners did comply with the judgement they had substantial assets in France which were at risk of being confiscated if they don’t claim. The sole reason why French courts were able to exercise jurisdiction over Yahoo because it is a multinational company with large presence in France. Imagine instead of France, if the action would have been taken by courts of Saudi Arabia on auctioning playboy magazines, under the Saudi Arabian Sharia law, it is illegal to view or buy pornography. Saudi Arabia court would have failed to exercise jurisdiction over Yahoo as they don’t have any presence in Saudi Arabia but it was possible to view Yahoo auctions from Saudi Arabia. The case of Yahoo is a rare example where a court was able to exercise jurisdiction over a foreign company. In majority of the cases concerning individuals, courts trying to exercise jurisdiction over foreign elements are usually ignored. In the case of Nottinghamshire County Council v. Gwatkin (UK), injunctions were issued against many journalists to prevent them from publishing disseminating a leaked report that strongly criticises [the Councils] handling of allegations of satanic abuse of children in the 1980s. Despite the injunctions, a report appeared on an American website. The website refused to respect the English jurisdiction as they argued that the report was a public document. The Nottinghamshire had no option then to drop the case. Cybercrime has an international dimension. International law is complicated area, it can be very difficult to co-operate with authorities if there is no or weak diplomatic ties, for e.g. Pakistan and Israel have no diplomatic ties, if a situation arises where Israeli citizen hacks into State bank of Pakistan steals millions of dollars from the bank, in a situation like this, one easily assume that both countries would not co-operate with each other even though both countries recognise hacking as a offence but they do not have diplomatic ties with each other, most probably the hacker would get away with the crime. A case involving Russian hackers, they hacked into Paypal and stole 53,000 credit card details. Paypal is an American company. The Russian hackers blackmailed Paypal and asked for a substantial amount of money, they threatened they would publish the details of 53,000 credit cards if they do not receive the money. Russia and American both have signed extradition treaty but still Russian authorities failed to take action, it is still not clear why they did not take appropriate action against the Russian hackers. Both nations struggled to gain jurisdiction over each other. FBI decided to take things into their own hands by setting up a secret operation, undercover agents posed as reprenstatives of a bogus security firm Invita. The bogus security firm invited the Russian hackers to US with prospects of employment. When the interview for employment by the bogus firm Invita was being carried out, the Russian hackers were asked to display there hacking skills, one of the hackers accessed his own system in Russia to show off his skills, the FBI recorded every keystroke and later arrested the Russian hackers for multiple offences such as hacking, fraud and extortion. The keystrokes recorded were later used to hack into one of the hacker’s computer in Russia to access incriminating evidence. All this took place without the knowledge of Russian authorities. When Russian authorities came to know about whole incident, they were furious and argued that US misused their authority and infringing on another sovereign nation’s jurisdiction. Lack of co-operation in relation to jurisdiction can lead to serious problems between nations, in order to avoid such conflicts, there is need to address the jurisdiction issue and come up with a mechanism which ensures that countries co-operate with each other. Where is the Jurisdiction? In the real world crime, the conduct and the effect of the conduct are easy to pin down because we can visibly see the human carrying out the conduct and the effect of the conduct is also visible. The location of the offence and the location of the perpetrator can easily be identified. Imagine a situation in which a shooter in Canada shots an American across Niagara Falls, it is clear from the example that the conduct took place in Canada and the effect of the conduct took place in Canada. Cyberspace is not real, people say that events on cyberspace occur everywhere and nowhere, a man disseminating a virus could release a virus which travel through servers of many different country before reaching the victim, for e.g. a person makes a racist website targeting Jews in Malta, uploads the website on American servers and the website is available for everyone to see, a Jewish living in Israel comes across the website and gets offended. In a situation like this where would you bring an action, should you bring an action in Malta because the perpetrator is based over there, would bring an action in America where the server is hosted or would bring the action in Israel where the victim is? There are specific laws regarding jurisdiction issues on the internet, the world is still struggling to come up with a solution which would solve the problem of jurisdiction. Positive or Negative Jurisdiction? The principle of negative jurisdiction occurs when no country is willing to exercise jurisdiction for a cybercrime. Cybercrime can have multiple victims in different countries; the ‘love bug’ caused damage in many different countries including USA, UK, France and Germany. If the damage is caused to multiple countries then who should claim jurisdiction over the cybercrime, should it by prioritised by the amount of damage suffered by each country. If the effected countries decide not to take action against the perpetrator because it is not in their best interest, the country may be occupied by other internal problems. If no country is willing to exercise jurisdiction over a cybercrime then the perpetrator would walk free. Positive jurisdiction is opposite of negative jurisdiction, how will the issue of jurisdiction be decided if more than two countries want to exercise t Challenges to Defining Cybercrime Challenges to Defining Cybercrime What is Cybercrime? At this point of time there is no commonly agreed definition of ‘Cybercrime’. The area of Cybercrime is very broad and the technical nature of the subject has made extremely difficult for authorities to come up with a precise definition of Cybercrime. The British police have defined Cybercrime as ‘use of any computer network for crime’ and council of Europe has defined Cybercrime as ‘any criminal offence against or with help of computer network. The two definitions offered by the British police and council of Europe are both very broad and they offer very little insight into the nature of conduct which falls under the defined term. Most of us do a vague idea what Cybercrime means but it seems that it is very to difficult to pinpoint the exact conduct which can be regarded as Cybercrime. For the purposes of the dissertation, I shall attempt to come up with my own definition of Cybercrime; the available definitions do not adequately explain the concept of Cybercrime. In order to understand and provide better insight into nature of Cybercrime, it will be a good idea to divide Cybercrime into two categories because computers can be used in two ways to commit Cybercrime. The first category will include crimes in which the computer was used as tool to commit the offence. The computer has enabled criminals to use the technology to commit crimes such as fraud and copyright privacy. The computer can be exploited just as another technical device which can be exploited, for e.g. a phone can be used to verbally abuse someone or stalk someone, someway the internet can be used to stalk someone or verbally abuse someone. The second category will include offences which are committed with intention of damaging or modifying computers. In this category the target of the crime is the computer itself, offences such as hacking. Whichever categories the offence committed falls in, ultimately it are us the humans who have to suffer the consequences of Cybercrime. Now we know that there are two ways in which the computer can be used to commit offences, my definition of Cybercrime would be: â€Å"Illegal acts using the computer as instrument to commit an offence, or targeting a computer network to damage or modifying computers for malicious purposes† Even my definition cannot be regarded as precise, as pointed earlier that due to the broad and technical nature of Cybercrime, it almost impossible to come up with a precise definition. The term Cybercrime is a social term to describe criminal activities which take place in world of computers; it is not an established term within the criminal law. The fact that there is no legal definition of Cybercrime within criminal law makes the whole area of Cybercrime very complicated for concerned authorities and the general public, it creates confusion such as what constitutes as Cybercrime and if Cybercrime cannot be defined properly how will the victims report the crime? The lack of proper definition means that majority of the Cybercrime which takes place is unreported as the victims and the authorities are not sure whether the conduct is a Cybercrime. It is estimated that 90% of the Cybercrime which occurs is unreported. Types of Cybercrime Computer can be used to commit various crimes, in order to have a better understanding of Cybercrime; we shall look at individually the types of crimes which are committed in the world of computers. It will not possible to describe every type of Cybercrime which exists due to the word limit, we will only concentrate on crimes which are considered to be major threats to our security. First Category Fraud Fraud can be defined as use of deception for direct or indirect financial or monetary gain. The internet can be used as means targeting the victim by replicating â€Å"real world† frauds such as get rich quick schemes which don’t exist, emails which demand an additional fee to be paid via credit card to stop loss of service such as internet or banking. The increasing availability of the internet means that fraudsters can carry out fraudulent activities on a grand scale. Fraud is a traditional crime which has existed for centuries and internet is merely a tool by which the fraudsters actions are carried out. Fraud has become a serious threat to e-commerce and other online transactions. Statistics suggest that internet only accounts for 3% of credit card fraud, credit card fraud is one of the more difficult frauds to commit on the internet, however other forms of fraud such as phising are more easier to carry out using the internet and equally lucrative. Phising is a form of fraud which is rapidly increasing. Phising is when you get emails from commercial organizations such your bank and other financial institutions, they would ask you to update your details, emails look genuine and it is a scam to trick people on giving their details. There are no official figures available on ‘phishing scams’ but on average I receive about three emails everyday asking me to update my bank account details. Recently there was email going around asking the staff members and students of LSBU to update their personal details, the email looked genuine but the ICT staff informed students/staff to ignore as it was a trick to gain personal information. Since the advancement of technology, it is has become easier and cheaper to communicate and fraudsters are also taking advantage of technology because it is easier to exploit the internet and it is cheaper than other alternatives such as phone and postal mail. There are other forms of fraud such as auction fraud, it is when buy goods in auction and you pay for the item but your item will never turn up. Fraud is one of the lucrative crimes on the internet; experts suggest that it is more than trafficking drugs. The reasons why fraudsters prefer internet is because: Internet has made mass communication easy and it is cheap, same email can be sent to millions of people very easily and cheaply with just one click of button. Majority of users do not have adequate knowledge on how technology works, this makes it easy for fraudsters to fool innocent people into taking an action such as giving their personal details. Internet users are considered naà ¯ve in the sense that they have too much faith in the information they receive via the internet, therefore, they do not take necessary steps to verify the information and often get tricked in handing out their credit card or personal details. Offences against person(s) Offence against a person can either be physical or mental, it is not possible to cause direct physical harm to a person using a computer but it is possible to cause mental harm such as anxiety, distress or psychological harm. It can be done by sending abusive or threatening emails or posting derogatory information online. Stalking is a crime which is done to harass another person repeatedly. As the number of user on the internet increased, the opportunities for abuse have also increased. It is possible to use internet as a tool for sending abusive emails, leaving offensive messages on guestbooks, or posting misinformation on blogs. In some cases, cyberstalkers have morphed images of their victims onto pornographic images and then emailing the pictures to relative and work colleagues to cause embarrassment. There are mainly three reasons for committing a crime such as stalking, Main reason is usually when relationships fail, former intimates usually target their ex-boyfriend/girlfriend to get revenge. Second reason for cyberstalking is boredom; some people usually pick random people and target them by sending them abusive and threatening emails just for fun. Cyberstalkers take advantage of anonymity of the internet to cause distress to their victim’s life. Hate and racist speech is also a form of crime which escalated since the introduction of the internet; it can cause traumatic experience and mental distress to those who are targeted. Post 9/11, there have been many websites set up to mock the religion Islam, such as www.laughingatislam.com, this website has been cause of distress to many Muslims around the world. Sexual offences This category includes offences which have sexual element, such as making undesired sexual approaches in chat-rooms and paedophiles harrasing children. Child pornography and child protection are one of the main concerns on the internet. Paedophiles are taking full advantage to exploit the technology for viewing and exchanging child pornography. Paedophiles use the internet to their advantage, they use chat rooms and other popular social networks such as facebook to entice and lure children into meeting them. Many popular chat rooms such as MSN Chat and Yahoo chat have closed down their chat rooms to protect young children but closure of popular chat rooms have not stopped paedophiles from using less popular chat rooms and other social networks. Second category Hacking related offences Hacking can be defined as gaining unauthorised access to a computer system. As soon as we hear the word ‘hacking’, we tend to think that it is a crime, it should be noted that hacking started of as show of skill to gain temporary access to computer systems. It was rather an intellectual challenge than a criminal motive. But now, many hackers misuse their skills to inflict damage and destruction. Examples of hacking include stealing confident information such credit card details. In a recent incident of hacking, Harriet Harman whose is a politician, taking part in upcoming elections. Her website was hacked and the blog section of her website encouraged the audience to vote for Boris Johnson whose is a competitor of Harman Harriet. Boris Johnson has also complained that his email account was hacked recently. Most politicians believe that internet as a medium will be a major part of election campaigns and activities such as hacking can sabotage election campaigns by posting disinformation on candidate’s websites. Virus and Other Malicious Programs Virus is a malicious code or program that replicates itself and inserts copies or new versions onto other programs, affecting computer systems. Viruses are designed to modify computer systems without the consent of the owner or operator. Viruses are created to inflict senseless damage to computer system. It is a widely accepted perception that crime is committed in times economic distress. Criminals do not gain any monetary benefit; it is simply done to show off their computer skills. Some viruses are failed programs or accidental releases. The most famous virus which was released is the I LOVE YOU virus or commonly known as the ‘love bug’. The virus damaged millions of computers worldwide; it caused damage worth of $8.5bn, the author of the virus claims that it was released to impress his girlfriend. Legislation on Cybercrime It is often believed that the internet is just like the ‘wild west’ where there no rules and regulations and people are free to carry out illegal activities. Fortunately, this is not true at all; there is legislation which exists to protect us from cybercrimes. Type of crime Legislation Fraud Fraud Act 2006(Covers all types of possible frauds) Offences against person(s) The Public Order Act 1986(Hate speech) Sexual Offences The Protection of children Act 1978 The Criminal Justice Act 1988 The Criminal Justice an Public Order Act 1988 Sexual Offences Act 2003 After carefully reviewing all pieces of legislations mentioned above, I can conclude by saying that legislation we have at the moment is adequate enough to protect us from any sort of traditional crime carried out using computers. There were few anomalies which have been removed now. Anomalies The Theft Act 1968 which previously covered fraud has been replaced by Fraud Act 2006 to cover anomaly under the previous legislation. In the case of Clayman, it was held that it is not unlawful to defraud a computer; the courts do not regard computers as deceivable as the process is fully automated. In theory if we apply the principle deriving from the Clayman case then it will not be unlawful to false credit card number when signing up for an online service such as subscription to a newsgroup or online gaming. There is only exception to this rule that it will not apply if deception involves licensed telecommunications services, such as dial-up chat lines pay-per-view TV. Second anomaly before us was that information was not regarded property. In the case of Oxford v Moss, in this case a student took a copy of forthcoming exam from a lecturer’s desk and made a photocopy of that exam paper, it was held that the student cannot be charged under the theft act as he did not deprive the owner of the asset, a copy had simply been taken. Computers only contain information, by applying the principle deriving from this case, it means that it is acceptable to print other people’s files as long they do not deprive the owner of the file by deleting it, one would only be prosecuted if he/she steals trade secret or confidential information. Decisions in both cases mentioned above are absurd, both of them were decided in 1970s, the only possible reason for reaching absurd decision could only be lack of knowledge on technology. Previous legislation took into account the consequences of the fraudster’s activities when deciding whether the conduct in question is an offence. The Fraud Act 2006 aims to prosecute the fraudsters on the basis of their actual conduct rather than the consequences of their activities. How serious is the threat? In order to determine the seriousness of the threat, it is important to look at the statistics available on cybercrime. Type of crime Number of cases reported Fraud 299,000 Offences against the person 1,944000 Sexual offences 850,238 Computer Misuse(Hacking) 144,500 Virus related incidents 6,000000 Total number of cases reported 9,237738 Source of statistics: Garlik According to the figures, they were approximately 9.23 million incidents of cybercrime reported in the year 2006. Statistics show that 15% of the population of the UK was affected by cybercrime in someway, after looking at these figures; one can easily conclude that we are having an epidemic of cybercrime. These statistics could only the tip of the iceberg of the totality of cybercrime; experts believe that real figure could be 10 times higher as cybercrime is massively under-reported. Reasons for under-reporting Reporting any crime involves a three stage process: The conduct needs to be observed. The conduct needs to categorised as criminal. The relevant authorities need to be informed of the criminal conduct. A particular crime will not be reported if there is failure in any of the stages, therefore the relevant authorities will not take action against the criminal. There are certain factors which affect reporting of cybercrime, factors include: Sometimes the criminal conduct is not noticed, internet fraud usually comprises of low-value transactions across a bulk body of victims, and victims are not always able to spot discrepancy in their bank accounts. Lack of awareness means that the victims may not know whether the conduct in question is a crime. Victims of viruses don’t see them as victims of crime, people tend to see viruses as technical issue, and therefore, the victim would believe that no one has broken the law. Most victims don’t know which authorities they should contact to report cybercrime. Police officers have inadequate amount of resources and don’t have the expertise to deal with cybercrime at the moment, therefore, pursuing a formal complaint can be a difficult process. Once I tried reporting a cybercrime, a laptop was purchased on EBay but the seller took my money and never sent the laptop, this is a common case of auction fraud. I did try to make a complain, the whole process was extremely slow, the officer dealing with me had no clue what EBay is, I was able to register a complaint but it has been two years and my complain is still unresolved. Under-reporting is factor which contributes towards increase in cybercrime, under-reporting mean that criminals will have less fear of getting caught and therefore, they are more likely to commit illegal acts online. People’s attitude towards cybercrime Traditional crimes such as murder, rape and robbery can have serious effects on the victim’s life; in some cases the victim may not be able to lead a normal life after being a victim of crime. In contrast to cybercrime, the impact is not that serious, majority of users have insurance against financial frauds, and frauds are usually of low-value. Viruses can easily be filtered using antivirus software. Other offences such as cyberstalking usually cause some anxiety and distress. Only crimes such as child pornography have a greater impact, it is the only the crime which can have a serious consequences on the victims life. A recent survey suggest that only 37% are afraid to use the internet after being a victim of crime, majority of the users do continue to use the internet after being a victim. Cybercrime and e-commerce Cybercrime is a growing concern for all of us, however, the effects of cybercrime are not hindering the growth of the internet, and the effects of cybercrime on the e-commerce have not been drastic. Financial transactions over the internet are on the rise, number of people using internet for shopping is increase day by day and over one third of population is using internet banking. One of the reasons why cybercrime spiraling out of control is the fact that it is very easy to commit if have the technical knowledge, all you need is a computer connected to the internet, the crimes on the internet are hard to detect. It can be committed from anywhere in the world, the criminal could sitting in Africa and targeting his victim in Australia. In the next chapter, we shall examine the problems faced by authorities when investigating cybercrime. Jurisdiction Jurisdictional issues and the cyberspace Cyberspace is a world without defined boundaries; anyone can access any website using his computer. It can very difficult to locate the source of crime in cyberspace because relative anonymity and as easy way to shield identity. Even if the relevant authorities are able to identify the source of crime, it is not always easy to prosecute the criminal. Double criminality When dealing cross border crime, it is imperative that both countries should recognise the conduct as illegal in both jurisdictions. The principle of double criminality prohibits the extradition of a person, if the conduct in question is not recognized as a criminal offence by the country receiving the request for jurisdiction. Imagine a situation where a computer programmer from Zimbabwe sends Barclays bank a virus which causes the computers in Barclays bank to malfunction, the bank cannot carry out their business for 1 hour and as a result they lose about $1 million worth of revenue. English authorities would want to extradite the offender to England so they could prosecute the offender. In an action for extradition, the applicant is required to show that actions of the accused constitute a criminal offence exceeding a minimum level of seriousness in both jurisdictions. Imagine now that they are no laws on spreading viruses in Zimbabwe, therefore it will not possible to show offender’s action constitute as criminal behavior. If they are no laws regarding on cybercrime in Zimbabwe then he cannot be extradited and he will walk free after deliberately causing damage to Barclays bank. Cybercrime has an international dimension, it is imperative that legal protection is harmonised internationally. There are still about 33 countries such as Albania, Yugoslavia and Malta; they have no laws on cybercrimes. If there are no laws then those countries are considered as computer crime havens. The perpetrator of ‘I LOVE YOU’ virus which caused $8.5 billion worth damage was caught in Philippines but he could not be prosecuted as Philippines had no laws on cybercrime. Cybercrime is global issue and the world will need to work together in order to tackle cybercrime. How real world crime dealt across borders? In relation to real world crime which transcended national borders, an idiosyncratic network of Mutual Legal Assistance Treaties(MLATs) bound various countries to assist each other in investigating real world crime, such as drug trafficking. If there was no treaty agreement between two countries then they would contact the relevant authorities to ask for assistance and obtain evidence, this mechanism was sufficient in dealing with real world crime. This mechanism can only work if both countries have similar cybercrime laws; if any country lacks cybercrime laws then the process would fail. How should Jurisdiction be approached in Cybercrime? In a case of cyberstalking, An Australian man was stalking a Canadian Actress. The man harassed the actress by sending unsolicited emails. Australian Supreme Court of Victoria held that crimes ‘committed over the internet knows no borders’ and ‘State and national boundaries do not concern them’, therefore, jurisdiction should not be the issue. He was convicted. This case was straightforward as both nations recognise stalking as a criminal offence, however, there can be conflicts if both nations do not recognize the act as criminal. In Licra v Yahoo, French courts tried to exercise jurisdiction over an American company. Yahoo was accused of Nazi memorabilia contrary to Article R645-1 of the French Criminal Code. Yahoo argued that there are not in breach of Article R645-1 as they were conducting the auction under the jurisdiction of USA and it is not illegal to sell Nazi memorabilia under the American law. In order to prove that Yahoo is subject American jurisdiction, they argued the following points: Yahoo servers are located in US territory. Services of Yahoo are primarily aimed at US citizens. According to the First Amendment to the United States Constitution, freedom of speech and expression is guaranteed and any attempt to enforce judgement which restricts freedom of speech and expression would fail for unconstitutionality. The court ruled that they have full jurisdiction over Yahoo because: The auction was open to worldwide bidders, including France. It is possible to view the auction in France, viewing and displaying Nazi memorabilia causes public nuisance and it is offence to public nuisance under the French law. Yahoo had a customer base in France, the advertisements were in French. Yahoo did have knowledge that French citizens use their site; therefore they should not do anything to offend French citizens. Yahoo ignored the French court ruling and kept saying that they French court does not have the right to exercise jurisdiction over an American company. Yahoo was warned that they would have to pay heavy fines if they don’t comply. In the end Yahoo owners did comply with the judgement they had substantial assets in France which were at risk of being confiscated if they don’t claim. The sole reason why French courts were able to exercise jurisdiction over Yahoo because it is a multinational company with large presence in France. Imagine instead of France, if the action would have been taken by courts of Saudi Arabia on auctioning playboy magazines, under the Saudi Arabian Sharia law, it is illegal to view or buy pornography. Saudi Arabia court would have failed to exercise jurisdiction over Yahoo as they don’t have any presence in Saudi Arabia but it was possible to view Yahoo auctions from Saudi Arabia. The case of Yahoo is a rare example where a court was able to exercise jurisdiction over a foreign company. In majority of the cases concerning individuals, courts trying to exercise jurisdiction over foreign elements are usually ignored. In the case of Nottinghamshire County Council v. Gwatkin (UK), injunctions were issued against many journalists to prevent them from publishing disseminating a leaked report that strongly criticises [the Councils] handling of allegations of satanic abuse of children in the 1980s. Despite the injunctions, a report appeared on an American website. The website refused to respect the English jurisdiction as they argued that the report was a public document. The Nottinghamshire had no option then to drop the case. Cybercrime has an international dimension. International law is complicated area, it can be very difficult to co-operate with authorities if there is no or weak diplomatic ties, for e.g. Pakistan and Israel have no diplomatic ties, if a situation arises where Israeli citizen hacks into State bank of Pakistan steals millions of dollars from the bank, in a situation like this, one easily assume that both countries would not co-operate with each other even though both countries recognise hacking as a offence but they do not have diplomatic ties with each other, most probably the hacker would get away with the crime. A case involving Russian hackers, they hacked into Paypal and stole 53,000 credit card details. Paypal is an American company. The Russian hackers blackmailed Paypal and asked for a substantial amount of money, they threatened they would publish the details of 53,000 credit cards if they do not receive the money. Russia and American both have signed extradition treaty but still Russian authorities failed to take action, it is still not clear why they did not take appropriate action against the Russian hackers. Both nations struggled to gain jurisdiction over each other. FBI decided to take things into their own hands by setting up a secret operation, undercover agents posed as reprenstatives of a bogus security firm Invita. The bogus security firm invited the Russian hackers to US with prospects of employment. When the interview for employment by the bogus firm Invita was being carried out, the Russian hackers were asked to display there hacking skills, one of the hackers accessed his own system in Russia to show off his skills, the FBI recorded every keystroke and later arrested the Russian hackers for multiple offences such as hacking, fraud and extortion. The keystrokes recorded were later used to hack into one of the hacker’s computer in Russia to access incriminating evidence. All this took place without the knowledge of Russian authorities. When Russian authorities came to know about whole incident, they were furious and argued that US misused their authority and infringing on another sovereign nation’s jurisdiction. Lack of co-operation in relation to jurisdiction can lead to serious problems between nations, in order to avoid such conflicts, there is need to address the jurisdiction issue and come up with a mechanism which ensures that countries co-operate with each other. Where is the Jurisdiction? In the real world crime, the conduct and the effect of the conduct are easy to pin down because we can visibly see the human carrying out the conduct and the effect of the conduct is also visible. The location of the offence and the location of the perpetrator can easily be identified. Imagine a situation in which a shooter in Canada shots an American across Niagara Falls, it is clear from the example that the conduct took place in Canada and the effect of the conduct took place in Canada. Cyberspace is not real, people say that events on cyberspace occur everywhere and nowhere, a man disseminating a virus could release a virus which travel through servers of many different country before reaching the victim, for e.g. a person makes a racist website targeting Jews in Malta, uploads the website on American servers and the website is available for everyone to see, a Jewish living in Israel comes across the website and gets offended. In a situation like this where would you bring an action, should you bring an action in Malta because the perpetrator is based over there, would bring an action in America where the server is hosted or would bring the action in Israel where the victim is? There are specific laws regarding jurisdiction issues on the internet, the world is still struggling to come up with a solution which would solve the problem of jurisdiction. Positive or Negative Jurisdiction? The principle of negative jurisdiction occurs when no country is willing to exercise jurisdiction for a cybercrime. Cybercrime can have multiple victims in different countries; the ‘love bug’ caused damage in many different countries including USA, UK, France and Germany. If the damage is caused to multiple countries then who should claim jurisdiction over the cybercrime, should it by prioritised by the amount of damage suffered by each country. If the effected countries decide not to take action against the perpetrator because it is not in their best interest, the country may be occupied by other internal problems. If no country is willing to exercise jurisdiction over a cybercrime then the perpetrator would walk free. Positive jurisdiction is opposite of negative jurisdiction, how will the issue of jurisdiction be decided if more than two countries want to exercise t